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1 week ago | 
my.idc.com | Oru Mohiuddin |Michelle Morgan |Lou Reinemann
target audience: TECH SUPPLIER Publication date: Jun 2025 - Document type: Market Note - Doc Document number: # EUR153553425 Content Table of Contents (5 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
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3 weeks ago | 
my.idc.com | Michelle Morgan |Tapan A. Patel |Lou Reinemann
target audience: TECH SUPPLIER Publication date: Jun 2025 - Document type: Market Note - Doc Document number: # US53526425 Content Table of Contents (5 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
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1 month ago | 
my.idc.com | Michelle Morgan |Lou Reinemann
target audience: TECH BUYER Publication date: May 2025 - Document type: IDC ProductScape - Doc Document number: # US53405125 Content 46 slides Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
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1 month ago | 
my.idc.com | Michelle Morgan |Lou Reinemann
This IDC Market Glance provides a glimpse into the current landscape of the AI-enabled contact center applications market, including the various segments and subsegments therein. This document also offers an overview of the major vendors within each segment and subsegment and highlights trends currently impacting the market.
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Mar 7, 2025 | 
idc.com | Michelle Morgan |Lou Reinemann
target audience: TECH SUPPLIER Publication date: Mar 2025 - Document type: IDC Survey Spotlight - Doc Document number: # US53231125 Content 2 slides Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment. Related Links Web Rights Referencing Documents Do you have questions about this document or available subscriptions?
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Mar 3, 2025 | 
idc.com | Michelle Morgan |Lou Reinemann
This IDC Market Glance provides a glimpse into the current landscape of the AI-enabled sales, customer services, and contact center strategies market, including the various segments and subsegments therein. This document also offers an overview of the major vendors within each segment and subsegment and highlights trends currently impacting the market.
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Dec 17, 2024 | 
idc.com | Lou Reinemann
target audience: TECH BUYER Publication date: Dec 2024 - Document type: IDC Perspective - Doc Document number: # US51693224 Content Table of Contents (6 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
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Dec 5, 2024 | 
idc.com | Lou Reinemann
target audience: TECH BUYER Publication date: Dec 2024 - Document type: IDC MarketScape - Doc Document number: # US51812024 Content Table of Contents (17 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
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Nov 21, 2024 | 
idc.com | Lou Reinemann
target audience: TECH SUPPLIER Publication date: Nov 2024 - Document type: IDC Survey Spotlight - Doc Document number: # US52674324 Content 2 slides Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
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Oct 25, 2024 | 
idc.com | Eric Newmark |Nadia Ballard |Heather Hershey |Sudhir Rajagopal |Gerry Murray |Roger Beharry Lall | +3 more
target audience: TECH SUPPLIER Publication date: Oct 2024 - Document type: Market Perspective - Doc Document number: # US52659824 Content Table of Contents (1 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
