
Oru Mohiuddin
Research Manager at International Data Corporation (IDC)
Research Manager, Unified Communications and Collaboration
Articles
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3 weeks ago |
idc.com | Oru Mohiuddin |Graham Fruin
target audience: TECH SUPPLIER Publication date: Mar 2025 - Document type: Market Note - Doc Document number: # EUR153277825 Content Table of Contents (6 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
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1 month ago |
idc.com | Oru Mohiuddin
target audience: TECH SUPPLIER Publication date: Mar 2025 - Document type: Market Presentation - Doc Document number: # EUR153234925 Content 7 slides Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
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1 month ago |
idc.com | Oru Mohiuddin |Graham Fruin
target audience: TECH SUPPLIER Publication date: Mar 2025 - Document type: Market Analysis Perspective - Doc Document number: # EUR152119025 Content 24 slides Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment. Related Links Web Rights Referencing Documents Do you have questions about this document or available subscriptions?
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2 months ago |
idc.com | Oru Mohiuddin
target audience: TECH SUPPLIER Publication date: Feb 2025 - Document type: Market Note - Doc Document number: # EUR153200525 Content Table of Contents (6 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
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2 months ago |
idc.com | Oru Mohiuddin
target audience: TECH SUPPLIER Publication date: Feb 2025 - Document type: Market Note - Doc Document number: # EUR153188925 Content Table of Contents (5 pages) Get More When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.
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Here are my top 5 #UC&C and #CC/#contactcenter predictions for Europe in 2025. It is very important to get go-to-market right based on localized effort. #CCaaS #UCaaS, #GenAI https://t.co/tEalQavGq2

My top 5 #UCC and #Contactcenter predictions for Europe in 2025. The region will become more dynamic, but go-to-market based on localised initiatives and customer trust are very important for success. https://t.co/tEalQav8Au

#GenAI is transforming #Contactcentres but do you know what implications it will have on human resources? Are you ready for the future? If you are curious please join me at #InteractionsIntl2024. Looking forward to seeing you. #CXAIMastered #CustomerExperience https://t.co/FOwFiXGI9M