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Lyndsey Burton

United Kingdom

Managing Director at choose.co.uk

MD of @ChooseUK. Self-starter, coder and writer. Passionate about ethics, equality, inclusion, freedom and nature. Favourite song: Johnny Appleseed.

Articles

  • 1 week ago | choose.co.uk | Lyndsey Burton

    The price of BT's social broadband tariffs are increasing by £1 per month for new customers from 2nd May 2025. BT Home Essentials (No income plan) will rise from £15 per month to £16 per month, while the Fibre Essential and Fibre 2 plans will be rising to £21 and £24 per month respectively. Existing customers will only be protected from these price increases until their 12-month contract ends and they're reviewed for eligibility.

  • 1 week ago | choose.co.uk | Lyndsey Burton

    Virgin Media have confirmed all new customers signing up to one of their pre-made TV360 broadband and TV bundles will now be provided with a Hub 5 router. The Hub 5 supports WiFi 6 and is more up to date than the Hub 3 and Hub 4 still being supplied with broadband-only plans up to M500. New TV360 customers are also now being supplied the Stream box instead of the TV 360 box.

  • 2 weeks ago | choose.co.uk | Lyndsey Burton

    Sign up for Sky Ultimate TV on Choose before 16th April 2025 and save £12 per month on the cost of this comprehensive TV bundle. Reduced to just £20 per month, Sky Ultimate TV offers over 140 live TV channels, including Sky Atlantic and Sky Entertainment content. Customers can also add offers on Sky Sports with £11 off each month, and Sky Cinema with £3 off each month.

  • 3 weeks ago | choose.co.uk | Lyndsey Burton

    London based independent full fibre broadband provider, Community Fibre, has today announced the launch of a 5Gbps residential broadband plan. Launched as 'London's fastest ever broadband package', the new plan offers symmetrical download and upload speeds of 5,000Mbps. Priced at just £59 per month, the plan also bundles a whole home WiFi guarantee and a Vantiva WiFi 6 router.

  • 4 weeks ago | choose.co.uk | Lyndsey Burton

    Based in Manchester, UK, Virgin Media have set up a specialist customer care team to handle complicated cases, like bereavements, complaints, and for vulnerable users. The new team will be made up of 500 skilled customer care agents and early feedback from customers has been positive. The launch of this 'complex cases' team follows the announcement last month from CEO Schuler, that Virgin Media plans to transform their customer service.

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Lyndsey Burton
Lyndsey Burton @LBurton_
14 Aug 23

Broadband customers can look forward to easier switching between networks from next year, as a new go-live date is set by the industry ⬇️ https://t.co/2dB2k6Okye

Lyndsey Burton
Lyndsey Burton @LBurton_
4 May 23

Despite almost half of eligible households now aware of social broadband tariffs (47%), still only just over 5% have switched to one. Interestingly, only 11% of eligible households say they're struggling with bills. If awareness was at 100%, take-up could still be low.

Choose
Choose @ChooseUK

Despite increasing awareness, only 5.1% of eligible households have taken a social broadband tariff, with @Ofcom citing savings of £202 a year for those that do. https://t.co/T7LHnCQe84

Lyndsey Burton
Lyndsey Burton @LBurton_
10 Feb 23

RT @ChooseUK: They've taken their time, but @ofcom are finally recognising broadband and mobile customers need a crystal ball 🔮 to agree to…