Marianne De Guzman

1 day ago | techrepublic.com | Marianne De Guzman

In this age, where most communications occur via the internet, four-line phone systems remain a reliable business phone solution for handling calls simultaneously. They allow up to four separate phone lines within a single device, making them perfect for teams juggling customer service, internal communications, and outbound calls. In this ultimate guide, find out how a 4-line phone system works, why it remains relevant in 2025, and how it can support your business growth.

1 week ago | techrepublic.com | Marianne De Guzman

Artificial intelligence (AI) is transforming business operations by significantly improving employee efficiency and customer experience. Across various industries, AI chatbot examples like ChatGPT, Jasper, and Gemini demonstrate how these tools have evolved to offer advanced capabilities such as content generation, customer support, and coding assistance.

2 weeks ago | technologyadvice.com | Marianne De Guzman

Table of contentsToggleMicrosoft Teams Phone brings your business calls seamlessly into Microsoft’s cloud collaboration platform, offering flexible deployment options, competitive pricing, and rich communication features. Choosing the right setup and subscription plan can reduce costs and complexity, whether you’re a small business or a startup. This guide covers everything from features to licensing, helping you make informed choices to maximize productivity and lower overhead costs.

2 weeks ago | fitsmallbusiness.com | Marianne De Guzman

Answering services use artificial intelligence (AI) to give your business round-the-clock support without the cost of hiring a full-time agent. With a monthly starting fee of $9 to $50, the best AI answering service offers multilingual support and customizable voice profiles for branding flexibility. It can also book appointments, capture lead info, secure orders, and deliver professional service at scale.

3 weeks ago | technologyadvice.com | Marianne De Guzman

Table of contentsTogglePowered by artificial intelligence (AI), chatbots simulate human-like conversations by combining context awareness, personalization, and natural language understanding. The best AI chatbots enhance operational efficiency by offering 24/7 support, automating tasks, and processing large data sets in real-time. AI chatbots come in various forms, each tailored to specific AI models and use cases.