MaryAnne Colucci

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Guarding credit and debit transactions: Best practices for credit unions and members

May 28, 2024 | cuinsight.com | MaryAnne Colucci

As consumers increasingly use their credit and debit cards to shop online, fraud concerns continue to rise. Proactive action against potential threats is an important part of nurturing member trust. Combining multi-layered security measures with member education on data safety is the key to an effective fraud prevention strategy. Phishing/vishing/smishing: Fraudsters may pretend to be from a person’s credit union to trick that person into providing sensitive information.
What you missed on Monday at #GAC2024!

Mar 5, 2024 | cuinsight.com | Randall Smith |MaryAnne Colucci

If you thought you’d never see Jim Nussle in sunglasses and Converse All-Stars, strollin’ out to Queen’s “We Will Rock You” as his entrance music, then you were probably pretty surprised on Monday at America’s Credit Unions’ Governmental Affairs Conference. America’s Credit Unions President/CEO @JimNussle is LIVE on the #GAC2024 stage. Stay tuned to hear about our organization’s priorities, the #CUDifference, and more.
Branding is a marathon, credit union marketing is a sprint

Mar 4, 2024 | cuinsight.com | Sean Galli |Randall Smith |MaryAnne Colucci

Running a community financial institution sometimes feels like a race. You’re hurrying to put out fires, you’re rushing to get daily tasks done and you’re still tackling strategic hurdles in the midst of it all. But it’s important to note not all elements of your institution’s “race” travel at the same speed. Specifically, branding is a marathon. Meanwhile, community bank and credit union marketing is a sprint.
Powering financial inclusion: The QCash story

Mar 4, 2024 | cuinsight.com | Randall Smith |MaryAnne Colucci

VIDEO Check out episode 10. In today’s episode we speak with Seth Brickman, the CEO of QCash Financial, about their small dollar lending platform and the services they are bringing to Credit Unions, and their members. continue reading »
Diversity Insight: Chartway keeps delivering on its motto, ‘People First, Always’

Mar 4, 2024 | cuinsight.com | Rebecca M. Riordan |Randall Smith |MaryAnne Colucci

It’s my privilege to reflect on Chartway Credit Union’s ongoing efforts to embrace and enhance diversity, equity and inclusion within our organization. Grounded in our core values of relationships, communities, quality and differences, our bright journey forward relies on our shared belief that inclusivity makes us stronger and a better steward for our members, communities and each other. Chartway’s “People First, Always” statement originated in 2021 and has been embraced by our team.
How to turn identity fraud prevention into a competitive advantage

Mar 4, 2024 | cuinsight.com | MaryAnne Colucci |Sean Allocca |Randall Smith

Identity fraud is an ongoing issue for banking institutions, but advancements in new technologies, like GenAI, are ushering in a brave new world for security teams. Scammers are using the tech to beat traditional fraud-deterrent systems, and forcing institutions to face new security threats – as well as opportunities for growth.
NCUA memo: Credit unions are not purchasing banks at fast pace

Mar 4, 2024 | cuinsight.com | David Baumann |Randall Smith |MaryAnne Colucci

Despite the outcry by the banking community, credit unions are not purchasing banks at a quickening pace, according to a National Credit Union Administration memo obtained by Washington Credit Union Daily under the Freedom of Information Act.
Emergency funds: How to save for the unexpected

Mar 4, 2024 | cuinsight.com | Jason Vitug |Randall Smith |MaryAnne Colucci

I once read that nearly half of Americans don’t have $500 saved to cover an unexpected expense. Back then, I was part of that statistic and felt the stress that came along with being financially unprepared. Today, I’ve made it a mission to stress the importance of saving money for rainy days, emergencies, and unexpected job loss. An emergency savings is money to help you cover emergencies.
Credit union growth shows success of mission, structure

Mar 4, 2024 | cuinsight.com | Randall Smith |MaryAnne Colucci

Credit unions are growing and innovating because they continue to be a financial partner consumers trust, America’s Credit Unions and all state Leagues and Associations wrote to leaders of the Senate Finance and House Ways and Means Committees Friday. The letter was sent in response to the latest bank attack with “numerous false assumptions and baseless claims,” the organizations wrote, adding that credit union growth illustrates the success of the credit union model.
The CUInsight Experience podcast: Libby Gill - Hope theory (#180)

Mar 4, 2024 | cuinsight.com | Randall Smith |MaryAnne Colucci |John Pettit

Thank you for tuning in to episode 180 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei helps credit unions build inclusive cultures that attract, develop, and retain talent. My guest on today’s show is Libby Gill, Leadership Expert, Executive Coach, and Award-Winning Author.