
Matthew D. Madsen
Articles
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Nov 29, 2024 |
insuranceblog.accenture.com | Matthew D. Madsen |Shay Alon |Kenneth Saldanha
Insurers that focused on modernizing technology and improving their data, analytics and artificial intelligence (AI) capabilities are now able to incorporate generative AI (gen AI) as a natural next step on their reinvention journey. Gen AI is changing everything. It is being used throughout the value chain to improve customer interactions, streamline operations and support decision-making.
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Aug 26, 2024 |
insuranceblog.accenture.com | Kenneth Saldanha |Max Richter |Accenture Insurance |Matthew D. Madsen
Recently, many leading insurers have applied transformative solutions to enhance their cyber products. With the cyber insurance market projected to , we explore what constitutes market-leading cyber claims management. In this blog we’ll delve into the complexities of responding to cyber claims, the essential skills required by claims adjusters, and the measures insurers must take to achieve excellence in cyber claims management.
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Aug 21, 2024 |
insuranceblog.accenture.com | Matthew D. Madsen |Michael Reilly |Cindy De Armond |Shay Alon
Personal lines insurance is very price-sensitive. As discussed previously, maintaining a 20+% expense ratio is not feasible for insurers. Beyond pricing, what truly fosters customer loyalty, and how can insurers compete to increase their market share?
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Aug 6, 2024 |
insuranceblog.accenture.com | Matthew D. Madsen |Michael Reilly |Cindy De Armond |Shay Alon
Use of algorithmic underwriting is increasing across the insurance industry. With enhanced decision-making and improved risk assessments, an algorithmic approach to underwriting can optimize operations for insurers and experience for their customers. In this post we delve into the evolution and advantages of algorithmic underwriting and share our insights on building and scaling an algorithmic underwriting platform.
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Jul 17, 2024 |
insuranceblog.accenture.com | Matthew D. Madsen |Michael Reilly |Cindy De Armond |Shay Alon
Navigating the competitive P&C personal lines market The global P&C personal lines market, which historically saw premium growth at 3%, has risen sharply to more than 15% in the last two years. Despite this premium growth, the expense ratio for most insurers remains in the high-cost range of 20 – 30%. The need for operational efficiency has never been more critical.
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