Moshe Beauford

2 days ago | channelfutures.com | Moshe Beauford

Five9's U.S. channel head, Jennifer Kuipers, says she wants Five9 channel partners to re-engage customers and thinks the company's recent renewal of vows with Salesforce will be that foot in the door. In May, the cloud contact center software provider renewed its longstanding partnership with customer relationship management (CRM) giant Salesforce. That partnership now spans some 15 years.

1 week ago | channelfutures.com | Moshe Beauford

As Microsoft starts its 2026 fiscal year, it tightens its grip on AI and the value it wants it to drive to its channel partners. As Microsoft heads into its 2026 fiscal year, the man who leads the vendor's global Teams Phone partner effort across telco operators, systems integrators and specialist partners says he's laser-focused on enablement and artificial intelligence (AI).

3 weeks ago | channelfutures.com | Moshe Beauford

Ziro says hiring a Microsoft Teams Phone insider is the next step in its channel evolution. Ziro, the managed service provider that specializes in unified communications, has hired a former Microsoft channel and product executive as its director of business strategy. Kevin Peters joins the company alongside Ty Rottare, now Ziro's director of channels. He comes from Grammarly, where he led global channel sales.

1 month ago | channelfutures.com | Moshe Beauford

In a Transaction Network Services (TNS) study published Thursday, researchers found that 72% of Americans do not answer phone calls from numbers they don’t recognize. TNS commissioned a Kantar survey of 1,033 U.S. adults. The results show "an erosion of trust in voice calling" as sophisticated and text scams, artificial intelligence (AI) deepfakes and robocalls proliferate. However, the gap in trust could present an opportunity.

1 month ago | channelfutures.com | Moshe Beauford

RingCentral has named Brandon Thomas the replacement to former channel head Zane Long, now sitting atop the artificial intelligence (AI)-leaning unified-communications-as-a-service (UCaaS) vendor's channel partner program. In the role since March, Thomas has held seven other senior channel positions. He most recently, served as vice president of global partner success. In a LinkedIn post, he thanked Long for his near decade of building RingCentral's channel partner program.