Moshe Beauford

1 week ago | channelfutures.com | Moshe Beauford

Latin America is contributing to UCaaS vendor growth, and is widely underrated as a place to do business. Here's what we learned about the market. GoTo channel leader Michael Day says the unified-communications-as-a-service (UCaaS) provider is optimistic about the prospect of growth in the Latin American (LATAM) market.

1 week ago | channelfutures.com | Moshe Beauford

RingCentral executes well with unified-communications-as-a-service (UCaaS) bundling and strategic partnerships, noted Synergy Research Group. Primarily led by vendors taking advantage of the relevance of artificial intelligence (AI) and steady cloud migration, new data from Synergy Research Group says the cloud contact center market grew more than 16% in 2024, reaching a value of $6.2 billion.

2 weeks ago | channelfutures.com | Moshe Beauford

From more bundled solutions to targeting new partner types, the Sangoma channel leader tells us what's working for the UCaaS provider. Unified-communications-as-a-service (UCaaS) partners at Sangoma are in store for more industry and bundled solutions.

3 weeks ago | channelfutures.com | Moshe Beauford

Cloud communications provider Dialpad wants to tighten its relationship with technology services distributors (TSDs), says Mike Kane, senior vice president of global partner sales. He told Channel Futures that the customer communications platform company shows no signs of slowing down, adding that the vendor is in hyper-growth mode. As a result, Dialpad continues to increase its investment in its TSD partners such as Avant,Intelisys and Telarus.

3 weeks ago | channelfutures.com | Moshe Beauford

Freshworks, the customer and employee experience software provider, on Wednesday launched a revamped version of its global channel partner program, a one the company says is for the vast reseller and service delivery partner community. The new Freshworks partner program includes what the company says is an array of flexible sales enablement management models, meaning Freshworks partners can choose the business model that works best for them.