
Nassim Khadem
Journalist and Business Reporter at ABC News (Australia)
Journalist @abcnews @ABCAustralia National reporter ABC News TV, radio & online Cover business, Iran. Fmr @smh @theage ❤ Persian, NYC Personal views, not ABC's
Articles
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3 weeks ago |
abc.net.au | Nassim Khadem
Australia's corporate watchdog has called on superannuation funds to overhaul the way they deal with death benefit insurance claims, noting excessive delays, poor customer service and ineffective claims handling are leaving Australians worse off at some of the most vulnerable times of their lives.
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4 weeks ago |
abc.net.au | Nassim Khadem
Each year, Australians pay almost $7 billion dollars for insurance through their superannuation funds. But new research from Super Consumers Australia shows that one-in-four people don't know what insurance cover they get with their superannuation. That figure comes as corporate watchdog ASIC criticises super funds for their handling of death and disability claims.
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4 weeks ago |
abc.net.au | Nassim Khadem
Lyndal Jordon worked in corporate roles for decades and thought she had set herself up for a comfortable retirement. But in 2022, she was diagnosed with gastric cancer. She doesn't know how long she has left to live and says her superannuation fund, Aware Super, and its insurer, TAL Insurance, have exacerbated the financial and emotional stress. "Your life changes completely when you receive a terminal illness diagnosis," Ms Jordon tells ABC News.
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1 month ago |
abc.net.au | Nassim Khadem
Shannon Pincombe has spent almost a year fighting his super fund, Australian Super, for disability related payments. He worked in property maintenance when he fell from the roof and injured his back in 2012. His physical situation deteriorated over the years — he's had two lower back surgeries, is unable to work and cannot walk properly — so he put in a claim for income protection with his super fund in September 2022.
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1 month ago |
abc.net.au | Nassim Khadem
Australian travellers could end up with cheaper airfares after Qatar Airways' 25 per cent stake in Virgin Australia was approved federal government. The proposal, announced on Thursday, is expected to strengthen competition, create more jobs, open new routes, and could provide Virgin Australia the opportunity to operate its own long-haul flights.
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'Deep grief, suffering': superannuation funds called out on customer service .My latest for ABC News @abcnews 7pm and The Business, followed by interview @kirstenaiken did with ASIC Commissioner Simone Constant https://t.co/UgEk8Iqi0F

Excessive delays, poor customer service and ineffective claims handling are leaving Australians worse off at some of the most vulnerable times of their lives. ASIC launches scathing review into death benefit claims handling by superannuation funds @abcnews https://t.co/EHyDtIbshv

'David & Goliath fight: One in four Australians are in the dark about their superannuation insurance, only realising poor cover at claim time. Super funds drag out claims. @ConsumersSuper wants revamp post ASIC @asicmedia crackdown https://t.co/ghmROSguZM @abcnews @ABCaustralia