Natalie Fresen

3 weeks ago | theretailbulletin.com | Natalie Fresen

COMMENTARY Innovation is the key to success in retail. In the digital retail of today, innovation has become an essential element for the survival and growth of the industry. But in a world where technology is advancing faster than ever before, many retail leaders are facing a common challenge: tech anxiety. This issue is so prevalent that a shocking 94% of retail executives believe senior retail leaders are anxiety-ridden when it comes to tech.

3 weeks ago | theretailbulletin.com | Natalie Fresen

COMMENTARY When we talk about recognising people in retail, the spotlight often falls on big projects or business-wide transformations. And while those are brilliant and well worth celebrating, we’ve learned something important at the People in Retail Awards: it’s often the small, everyday moments that leave the biggest mark. The manager who quietly champions their team. The colleague who goes the extra mile for a customer.

3 weeks ago | theretailbulletin.com | Natalie Fresen

HEALTH AND BEAUTY NEWS The creative story behind Holland & Barrett’s new eraWhen Holland & Barrett opened its first Experience Store in Cardiff last week, it wasn’t just a new retail format, it was a declaration of intent. It was about disrupting the brand’s own image, inviting in a new audience and proving that wellness retail can feel radically different. The store, located on Queen Street, (and voted the UK’s best high street), is warm, tactile and emotionally engaging.

4 weeks ago | theretailbulletin.com | Natalie Fresen

HOME AND DIY RETAIL NEWS Colourful homewares brand Mustard Made has announced a new parental leave package as the small business looks to remove labels from traditional maternity and paternity leave, supporting all parents through a smooth transition into and out of parental leave. The package represents a significant commitment for a small business, made without any government subsidy. At its heart is a choice to invest in the company’s people and culture.

4 weeks ago | theretailbulletin.com | Natalie Fresen

HOME AND DIY RETAIL NEWS New research from global gifting marketplace Flowwow reveals that UK consumers are expected to spend £2.4 billion on Mother’s Day gifts this year — a 5% increase from 2024. With more than 62% of Brits planning to celebrate the occasion, the data highlights fast-growing demand for personalised, eco-conscious, and experience-based gifts, as well as a shift in how consumers are shopping.