Nathan Schafer

Mar 4, 2025 | government-fleet.com | Sara Burnam |Nathan Schafer

If you aren't thinking about all your stakeholders—internal stakeholders, external stakeholders, employees, and so on—as customers, then you are missing some key insights from your customers. RTA's Fleet Success Managers Sara Burnam and Nathan Schafer break down the importance of treating all your stakeholders like customers, getting consistent feedback from them, and finding opportunities to make fleet improvements based on the feedback you receive.