Nicole Silberstein

New York

Ecommerce Editor at Retail TouchPoints

Ecommerce Editor at Design:Retail

I'm just here for the free ideas.

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Articles

Old Navy Signs Lease for New Flagship in NYC's Herald Square

1 week ago | retailtouchpoints.com | Nicole Silberstein
1-800-Flowers Names New CEO Amid Sales Declines, Lays Out Transformation Strategy

1 week ago | retailtouchpoints.com | Nicole Silberstein

1-800-Flowers.com Founder Jim McCann is stepping down and The Home Depot veteran Adolfo Villagomez has been appointed as the company's new CEO, effective May 12. The leadership shift was announced as 1-800-Flowers reported a dramatic sales decline in fiscal Q3 (ended March 30, 2025), with revenue decreasing 12.6% from the prior year period to $331.5 million as consumer demand slackened.
ThredUp Makes Resale Technology Free for All, Plans New Peer-to-Peer Offering

1 week ago | retailtouchpoints.com | Nicole Silberstein

Online resale platform ThredUp has made a bold move in its effort to promote the development of circular retail more broadly. The company is making its resale-as-a-service (RaaS) technology free and open source, meaning that the underlying code powering its branded resale shops is now available for any company to access and use at no cost.
QVC 'Age of Possibility' Campaign Returns with 8-Hour TikTok Event

1 week ago | retailtouchpoints.com | Nicole Silberstein
DoorDash Acquires Deliveroo For $3.9B, but That's Only Part of the Story

1 week ago | retailtouchpoints.com | Nicole Silberstein

DoorDash has acquired the UK-based delivery service Deliveroo for $3.9 billion. It's a big deal that will significantly expand DoorDash's global footprint, which is why it has overshadowed a second acquisition that DoorDash made at the same time - the approximately $1.2 billion purchase of hospitality technology company SevenRooms.
How Pop Mart is Turning Toys into the Next Drop Culture Phenomenon

1 week ago | retailtouchpoints.com | Nicole Silberstein

If the Beanie Babies proved anything, it's that grown-ups like toys too. And while it's been 30 years since that particular line of toys caused mass hysteria, the same poignant combination of nostalgia, scarcity and playful joy continues to propel what is now known as the " kidult economy."This group of adult enthusiasts accounts for as much as $9 billion in toy sales annually, with recurring favorites that include Lego, American Girl and Hello Kitty.
Uncertainty is the Only Certainty: What Businesses Can (and Should) do During the Tariff Pause

1 week ago | retailtouchpoints.com | Nicole Silberstein

When President Trump first announced his "reciprocal tariffs," the National Retail Federation specifically called out the outsized burden they would have on smaller businesses. "The immediate implementation of these tariffs is a massive undertaking and requires both advance notice and substantial preparation by the millions of U.S. businesses that will be directly impacted," said NRF's EVP of Government Relations David French.
Visa, Mastercard, PayPal Dive into Agentic Era with Tools that Help Consumers 'Use AI to Buy'

2 weeks ago | retailtouchpoints.com | Nicole Silberstein

Payment providers are banking on the fact that millions of people will soon rely on AI to find the perfect sweater, research a new vacation spot or handle their weekly grocery shopping - and they want in on the action. While the idea of AI handling these kinds of complicated tasks autonomously might sound like something out of a science fiction novel, agentic AI is rapidly moving toward this reality.
DSW Debuts In-Store Protection Kiosks to Help Shoe Shoppers 'Get More Wear from Every Pair'

2 weeks ago | retailtouchpoints.com | Nicole Silberstein
Kohl's CEO Ousted for Questionable Vendor Transactions

2 weeks ago | retailtouchpoints.com | Nicole Silberstein

Kohl's Board of Directors has terminated CEO Ashley Buchanan for cause and has appointed current board Chair Michael Bender as Interim CEO while a permanent replacement is sought. According to a statement from the company, Buchanan was terminated for " engaging in vendor transactions that involved undisclosed conflicts of interest " following an investigation conducted by outside counsel and overseen by the board.