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Oct 4, 2024 | 
cuinsight.com | Ogie Sheehy
“You can’t please everyone.”The old adage can be a comfort when dealing with a particularly troublesome consumer complaint. Yet, as every good credit union compliance officer will tell you, even small, seemingly isolated, complaints must be thoroughly investigated.
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Jul 22, 2024 | 
finopotamus.com | Ogie Sheehy
Guest editorial by Jovilyn Herrick & Ogie Sheehy of ViClarityCredit union vendor profiles have only gotten larger and more complex as the demand for digital banking experiences has grown. To earn and maintain member business, credit unions are partnering with a plethora of innovators—some well-established, others still in startup phase.
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Jun 24, 2024 | 
cuinsight.com | Ogie Sheehy
As the financial services landscape becomes ever-more virtual, cybersecurity risk is looming larger than ever before. Much of this has to do with the added layer of third-party partnership. The more credit unions rely on a patchwork of fintech and other vendors to provide the best possible member experience, the larger the potential attack surface becomes. Indeed, Verizon’s latest investigation revealed 15% of all breaches this year involve a third-party, a whopping 68% increase from last year.
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Oct 6, 2023 | 
cuinsight.com | Laurie Maddalena |Sydney Isabelle Mayer |Pete Hilger |Ogie Sheehy
In my work with leaders, one of the biggest challenges managers face when they are promoted to a leadership position is shifting from using their technical expertise that they were previously rewarded for as an individual contributor, to focusing on the leadership competencies required to be effective in their new job. This is especially hard for leaders who were promoted from within.
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Oct 5, 2023 | 
cuinsight.com | Sydney Isabelle Mayer |Pete Hilger |Ogie Sheehy |Andy Hardin
NCUA and the Federal Trade Commission (FTC) are hosting a webinar titled “Protect Your Credit and Identity with Cybersecurity Awareness” Oct. 26 in recognition of October’s National Cybersecurity Awareness Month. Registration is currently open for the free webinar, which is scheduled to begin at 1 p.m. ET. This webinar will bring together experts from the federal government to help credit unions and consumers increase their knowledge of:The economic consequences of cyber fraud and scams.
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Oct 5, 2023 | 
cuinsight.com | Sydney Isabelle Mayer |Pete Hilger |Ogie Sheehy |Andy Hardin
Total vehicle sales increased 400,000 annualized units in September and monthly sales levels were up 16.1 percent year over year. NAFCU Economist Noah Yosif analyzed the data in a new Macro Data Flash report. “These readings prove that inventory remains a saving grace for the market,” said Yosif. “The recent pickup in production has delivered sales growth by limiting price markups, supporting discounts, and allowing dealers to reach a greater range of prospective buyers across the income spectrum.
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Oct 5, 2023 | 
cuinsight.com | Chris Gottschalk |Sydney Isabelle Mayer |Pete Hilger |Ogie Sheehy
Let’s face it, applying for an auto loan can be a nerve-wracking experience. You’re letting a complete stranger review your finances, and decide whether you can get the cash you need for purchasing a new car. Even if you are approved, you’ll be putting yourself in debt and having to pay it off for years to come. It’s probably impossible to completely get rid of those butterflies that start fluttering in your stomach when you meet with an auto lending advisor to discuss financing.
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Oct 5, 2023 | 
cuinsight.com | Brittany Holmes |Sydney Isabelle Mayer |Pete Hilger |Ogie Sheehy
In an interconnected world, the digital landscape has become the breeding ground for opportunities and dangers. Cybercriminals have taken advantage of this evolution every step of the way and have become more prevalent. As a result, all organizations are now targets. Staying one step ahead is imperative. For organizations to protect themselves and their assets effectively, they need to understand how threat actors adapt and refine their strategies.
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Oct 5, 2023 | 
cuinsight.com | Joel Berg |Sydney Isabelle Mayer |Pete Hilger |Ogie Sheehy
For most banks, a $500 personal loan is a thing of the past. But at Princeville State Bank in rural Illinois, customers were still coming in to apply for small, unsecured loans — a process that chewed up about 90 minutes for loan officers tasked with taking the applications. Princeville State didn’t want to abandon the business.
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Oct 5, 2023 | 
cuinsight.com | Sydney Isabelle Mayer |Pete Hilger |Ogie Sheehy |Andy Hardin
Publisher’s Note: CUInsight is hosting a free webinar Wednesday, October 11 titled, “Making an Impact with Mobile Education Tools”. We hope you’ll join us! Register here. In today’s digital age, education has evolved beyond the confines of traditional classrooms. The proliferation of smartphones and mobile devices has ushered in an era where the world’s knowledge is accessible at the simple touch of a screen.
