-
2 weeks ago | 
cumanagement.com | Alison Herrick |Lin Grensing-Pophal |Laurie Maddalena |Jennifer Santos Esperanza
9 minutes Mastering Cross-Cultural Communication for Credit Union Success During a recent podcast, writer and INSEAD Business School professor Erin Meyer shared a story about traveling to Japan to promote her book. During one of her appearances, Erin asked the audience (through a translator) if anyone had any questions. No one raised their hand. The question was repeated. Still, no one raised a hand, but the Japanese translator silently scanned the audience.
-
Jan 10, 2025 | 
cumanagement.com | Laurie Maddalena
7 minutes Learn about the subtle toxic leadership behaviors can erode trust, stifle innovation, and harm morale, and learn practical insights to address them effectively. Toxic leadership behaviors are like invisible anchors holding organizations back. They might not always be immediately noticeable, but their impact is undeniable—eroding trust, stifling innovation, and driving talented employees out the door.
-
Dec 26, 2024 | 
cuinsight.com | Laurie Maddalena
Laurie Maddalena is a dynamic and engaging keynote speaker and leadership consultant. She writes a monthly online column for next generation leaders for CUES and has published articles in Credit Union Management. ...
-
Dec 5, 2024 | 
cumanagement.com | Laurie Maddalena |Richard H. Gamble |Jennie Boden |Diane Franklin
9 minutes Unitus Community Credit Union Embodies DEI Ideals as the Recipient of the 2024 John Pembroke Catalyst for Change Award Both within and outside its walls, Unitus Community Credit Union demonstrates an unwavering commitment to diversity, equity, and inclusion.
-
Nov 15, 2024 | 
cumanagement.com | Laura Lenz |Jennifer Geis |Deedee Myers |Laurie Maddalena
6 minutes Why Action is Essential for Effective Leadership Passive leadership creates confusion, low morale, and disengagement. Discover why active engagement, clear communication, and accountability are essential for team success. Read on for key habits. Ineffective leadership often stems from a transactional, authoritarian, overly results-driven, or aggressive approach.
-
Nov 11, 2024 | 
cumanagement.com | Peter Myers |Laurie Maddalena |JB Orecchia
3 minutes A Game-Changer for Credit Unions and Their Members CFPB’s new data rights rule empowers consumers but poses challenges for credit unions. Discover key impacts, compliance strategies, and how this shift could reshape member experience and competition. On October 22nd, the CFPB issued its final rule on personal financial data rights aimed at empowering consumers’ control over their financial data. This falls under the Consumer Financial Protection Act of 2010, specifically Section 1033.
-
Oct 24, 2024 | 
cuinsight.com | Laurie Maddalena
One of the most unforgettable moments from my time as a vice president at a credit union happened during an executive team meeting with one of the CEOs during my tenure. He was someone who often preached the importance of fostering a culture where employees felt empowered to speak up, share ideas, and take ownership of their roles. He emphasized how vital it was to disagree and challenge the status quo in pursuit of better outcomes. On paper, it sounded ideal.
-
Oct 18, 2024 | 
cumanagement.com | David Adams |Laurie Maddalena
5 minutes Why Teams Need Conflict to Thrive One of the most unforgettable moments from my time as a vice president at a credit union happened during an executive team meeting with one of the CEOs during my tenure. He was someone who often preached the importance of fostering a culture where employees felt empowered to speak up, share ideas, and take ownership of their roles. He emphasized how vital it was to disagree and challenge the status quo in pursuit of better outcomes.
-
Oct 3, 2024 | 
cuinsight.com | Laurie Maddalena
The most successful, effective individuals are intentional with how they approach each interaction. Intentional communication fosters clarity, efficiency, and stronger relationships in the workplace. When you communicate with purpose, you minimize misunderstandings, and ensure that your messages are clear, concise, and aligned with your goals. This intentionality saves time, reduces frustration, and enhances collaboration, as team members are more likely to stay on the same page.
-
Sep 18, 2024 | 
cuinsight.com | Laurie Maddalena
In the mid-2000s, as a leader at a credit union, our executive team would annually travel offsite with the board of directors for a retreat to review and refine our strategic plan. Back then, it was common to develop plans extending 7-10 years into the future. We’d review market data, conduct a SWOT analysis, and leave the session with our core initiatives to focus on for the year and beyond. Each planning year was more about adjustment rather than reinvention.
