Raul Castanon-Martinez

Mar 15, 2024 | spglobal.com | Raul Castanon-Martinez

IntroductionIn the opening keynote session at MWC 2024, GSMA Director General Mats Granryd highlighted the Open Gateway initiative as a key factor for "unlocking the potential of 5G networks" in an API-based world.

Mar 4, 2024 | spglobal.com | Raul Castanon-Martinez

IntroductionThe need to accelerate the digitization of the employee experience (EX) and customer experience (CX) during the COVID-19 lockdown led to a surge in demand for real-time embedded communications. 451 Research's CPaaS Market Monitor and Forecast shows this segment grew nearly 50% in 2020 and 2021.

Dec 22, 2023 | 451research.com | Conner Forrest |Chris Marsh |Raul Castanon-Martinez |Rosanna Jimenez

Conner Forrest Senior Research Analyst, Workforce Productivity & Collaboration | Louisville, KY Biography Conner Forrest is a senior research analyst at S&P Global Market Intelligence, leading coverage of human resources technology, content management and corporate performance management within the Workforce Productivity & Collaboration channel.

Jun 8, 2023 | spglobal.com | Raul Castanon-Martinez

IntroductionCommunications PaaS (CPaaS) — a segment comprising vendors that provide APIs, software-development kits, and libraries intended to allow developers to integrate voice, video, chat and messaging communications into their web and mobile applications — could grow at a CAGR of 21% through 2026, according to 451 Research's CPaaS Market Monitor 2023.

May 10, 2023 | spglobal.com | Raul Castanon-Martinez

research Market Intelligence /marketintelligence/en/news-insights/research/trusted-communications-emerge-as-a-critical-requirement-for-digital-customer-experience content esgSubNav Trusted communications emerge as a critical requirement for digital customer experience Highlights The misuse of mobile communications and digital channels can have numerous implications that go beyond annoying messages and phone calls that consumers have to put up with SMS attacks include high-profile incidents...