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Jan 11, 2025 | 
techsling.com | Richa Pokhriyal
The Future of AI in Loan ServicingThe financial world is evolving rapidly, and AI is right at the heart of this transformation. It’s reshaping the landscape of loan servicing software. From streamlined operations to enhanced customer satisfaction, AI is improving the way lenders manage loans. In this article, we’ll take a closer look, let’s dive in.
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Dec 24, 2024 | 
techsling.com | Richa Pokhriyal
The ecommerce marketplace spoils users for choice by providing multiple options for almost every product they want. The saturating marketplace, fierce competition, and economic uncertainties make it challenging for ecommerce businesses to acquire new customers while retaining existing customers. One effective way to achieve both these goals is to keep your finger on the pulse of customers’ pain points. This is possible when you have a thorough understanding of your customers.
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Dec 8, 2024 | 
techsling.com | Richa Pokhriyal
Data is the engine that drives almost every business process, decision, and action, irrespective of the industry or vertical you’re dealing with. Whether it is about optimizing marketing campaigns, crafting sales pitches, or making investments, you need data to back all your decisions. Moreover, intuitions and guesses don’t work anymore for modern business!However, relying merely on basic databases isn’t enough to gain a competitive edge.
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Dec 8, 2024 | 
techsling.com | Richa Pokhriyal
Traditionally, the insurance industry used limited historical data and statistical methods for decision-making. But with the easy availability of sheer volumes of data, these methods have become outdated. They failed to keep up insurers with the latest industry trends, especially when the market is governed by multiple factors. The advent of big data, rapid technological advancements, sudden climate changes, and shifting consumer preferences— all add up to create a thrust upon insurers.
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Dec 4, 2024 | 
customerthink.com | Richa Pokhriyal
In the increasingly connected world, companies are faced with constant pressure to deliver faster and smarter services with maximum efficiency. For field operations, this challenge is particularly acute. Be it managing service technicians, handling equipment, or providing quality customer experiences, organizations are increasingly turning to a powerful combination of the Internet of Things (or IoT) and field service management software.
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Nov 19, 2024 | 
techsling.com | Richa Pokhriyal
Loan servicing has come a long way, but we’re entering a new era. Generative AI (Gen AI) is opening doors to once unimaginable innovations. Gen AI represents an exciting opportunity to transform loan servicing for C-level leaders at ISVs, startups, and mid-size IT companies. From automation to predictive analytics, the possibilities are vast. This blog discusses how Gen AI is reshaping loan servicing and why it’s the next big thing in the financial services space.
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Oct 22, 2024 | 
customerthink.com | Richa Pokhriyal
Think of the times when the deadly COVID-19 virus brought the entire world to its knees. It was quite impossible to figure out the actual scenario until data from different parts of the world was collected and analyzed to conclude it as a global emergency— a pandemic. Based on the collected data, drugs were discovered, and appropriate treatment was delivered, finally putting an end to the deadly pandemic. This was just one example of how important data collection in healthcare is.
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Oct 21, 2024 | 
salesforceben.com | Mariel Domingo |Andreea Doroftei |Richa Pokhriyal |Olesia Melnichenko
For anyone working daily in Salesforce, having everything you need right at your fingertips is extremely useful. Quick access to critical information on the records you’re viewing is not only convenient but can also speed up your work and boost productivity. Imagine no longer having to spend excessive time searching through records or scrolling endlessly for key data points! This is where the Highlights Panel shines.
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Oct 11, 2024 | 
salesforceben.com | Richa Pokhriyal |Olesia Melnichenko |Stacy O’Leary |Ravi Teja
The Salesforce CRM is the key enabler in managing business-critical and customer data, marketing, sales, and customer service processes. However, certain challenges plague data management in the CRM such as poor data quality, complex and error-prone data entry processes, and issues in data synchronization with other systems – especially the legacy one. Additionally, the native Salesforce tools have limited capabilities to handle complex queries and extensive datasets.
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Oct 5, 2024 | 
techsling.com | Richa Pokhriyal
The need for actionable data has never been greater as businesses focus on data-driven strategies to adapt to market shifts and remain competitive. However, acquiring actionable data is becoming more complex as the amount of information available online grows exponentially. Other than the volume of data, constantly evolving regulatory compliances make web data scraping a challenging task.
