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Jan 9, 2025 | 
cuinsight.com | Judy Hoberman |Susan Toalson McGinty |Susanne Biro |Scott Butterfield
As someone who has spent years building and nurturing communities for professional women, I’ve seen firsthand how transformative the right group can be. Community isn’t just about networking—it’s about belonging, growth, and finding the strength to tackle life’s biggest challenges. When you’re part of a supportive community, you realize that success is never a solo journey. And that’s why Community is the word I’ve chosen for 2025.
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Jan 8, 2025 | 
cuinsight.com | Susanne Biro |Scott Butterfield |Greg Crandell |Sean Galli
As a CEO or EVP, the question of whether to retain or let go of a senior executive can be one of the most difficult decisions you face. Their performance impacts not only your bottom line but also your organizational culture, team morale, and long-term success. This is where an executive coach becomes a critical resource. Whether you need to elevate a leader’s performance or confirm that a transition is inevitable, coaching provides clarity, direction, and actionable insights.
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Jan 7, 2025 | 
cuinsight.com | Scott Butterfield |Greg Crandell |Sean Galli |John Vardalas
Your Credit Union Partner 2024 was another dynamic year for credit unions across the country.
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Dec 11, 2024 | 
cuinsight.com | Sean Galli |Diego Achio |Melissa Kopp |Scott Butterfield
There’s no greater gift to give your competitors this holiday season than a spurned member. And sadly … it’s not a hard gift to give. As Warren Buffet says, “It takes 20 years to build a reputation and five minutes to ruin it.”Once you tarnish your relationship with a member—once you breach his or her trust—it’s incredibly challenging to recover. That means you can’t be reactionary when it comes to member trust.
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Nov 26, 2024 | 
cuinsight.com | Melissa Kopp |Scott Butterfield |Mark Arnold |Diego Achio
For many immigrants and refugees in the United States, fears of financial institutions stem from experiences in their home countries. Political instability, economic crises, or corruption may have eroded trust in banks, leading to cash-based lifestyles. For credit unions, which pride themselves on being community-driven and member-focused, understanding these cultural nuances is essential to earning the trust of these communities and driving product adoption.
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Nov 20, 2024 | 
cuinsight.com | David Adams |Scott Butterfield |Doug Williams |Samantha Ziesemer
The first quarter of the year can feel like a clean slate for many people, especially where money management is concerned. Calendar milestones like New Year’s, No-Spend February and spring cleaning create natural momentum for people to re-evaluate their spending, savings, cash flow and debt management plans. Credit unions could be there for members during these moments of self-reflection and goal setting with personalized offers and solutions.
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Nov 19, 2024 | 
cuinsight.com | David Adams |Scott Butterfield |Doug Williams |Jim Holt
The auto lending industry is facing numerous challenges, from market fluctuations to changing consumer preferences. Dealers are navigating a perfect storm of decreasing yet still high vehicle prices, stable but elevated interest rates, and rising consumer insurance premiums—all of which impact whether buyers can purchase a new vehicle. The supply of used vehicles has improved somewhat, but it remains a challenge, partly due to fewer leased vehicles returning to dealerships.
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Nov 18, 2024 | 
cuinsight.com | Scott Butterfield
This past week, I had the privilege of being part of America’s Credit Unions Small Credit Union Conference in Charlotte, NC. The event was remarkable, with a format and content perfectly tailored to the unique needs of today’s smaller but ambitious credit unions—and it was sold out! Even after years in the credit union movement, I left with fresh ideas and insights to help credit unions thrive.
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Apr 12, 2024 | 
cuinsight.com | Nanci Wilson |Lauren Culp |Suresh Balasubramanian |Scott Butterfield
I recently had a birthday and to celebrate this momentous occasion, my doctor offered me a colonoscopy. I think I need to school him on what a gift actually is. Although I feel like this was a crappy gift (oh you know I had to)I went ahead and made the appointment to have it done. Now there are a lot of things in life that we must do that we don’t want to, but this ranks right up there with intentional cardio for me.
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Apr 11, 2024 | 
cuinsight.com | Michael Wayland |Lauren Culp |Suresh Balasubramanian |Scott Butterfield
Skyrocketing auto insurance costs helped contribute to inflation accelerating at a faster-than-expected pace in March and are adding to the ever more expensive costs for U.S. vehicle owners. On a monthly basis, car insurance prices as part of the consumer price index rose by an unadjusted 2.7%, while the year-over-year increased by 22.2%, according to data released Wednesday. The index is a key inflation gauge and a broad measure of the cost of goods and services across the economy.
