Sean Devlin

New York

Writer, Editor. NYC via the Delaware Valley. @VillanovaU, @NewmarkJSchool Grad. Used to write about Irish stuff for the papers. Philly sports enthusiast.

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Articles

Tips for reinventing the intranet from Uber

3 days ago | ragan.com | Sean Devlin

When used correctly, an employee intranet should be a vibrant source of employee-centric information and a platform that reflects an organization’s culture. However, far too often, intranets serve as little more than a repository for employee holiday calendars. But according to Kristin Komar, senior manager of global communications at Uber, it doesn’t need to be this way. “We realized that an intranet shouldn’t be just a document storage tool,” she said.
How communicators can help managers embed themselves in new teams

5 days ago | ragan.com | Sean Devlin

Managers aren’t just team leaders — they’re also key parts of any organization’s communications structure. Comms pros can lean on managers to help spread internal news and updates and relate them in a way that meshes with an individual team. But what happens when a new manager joins an existing team? Newly placed managers and communicators can work together to learn, adjust and apply communications processes.
RBC ties RTO to boosting culture; Business Insider CEO tells employees layoffs are imminent

1 week ago | ragan.com | Sean Devlin

Greetings, comms pros! Let’s take a look at a few news stories from the last week and see what we can learn from them. 1. Royal Bank of Canada orders employees back to their desks four days per weekRoyal Bank of Canada is the latest institution to move closer to a full-time return to work. According to a report in The Globe and Mail, the bank will transition from a three-day-a-week in-person schedule to four days later this year.
Comms lessons from the Hudson’s Bay shutdown

1 week ago | ragan.com | Sean Devlin

One of Canada’s most recognizable retail stores is going the way of the dodo as Hudson’s Bay lays off its entire staff over the coming weeks, with around 10% of employees remaining on board through midsummer to oversee the final shutdown of the brand. The department store chain, which originated in 1670, announced earlier this week that over 8,000 employees would be terminated by June 1.
How communicators can help employees make sense of AI at work

1 week ago | ragan.com | Sean Devlin

Artificial intelligence’s rapid rise has sparked conversations about how the technology stands to alter the reality of the workplace. A recent study out of the United Kingdom reported that while there’s optimism about how AI technology can help in the workplace, the quick onset of AI implementation is proving a bit overwhelming for some employees.
How internal comms pros can learn from streamers

1 week ago | ragan.com | Sean Devlin

When thinking about internal comms, it’s easy for your mind to revert to the same old tactics for employee outreach. There’s the intranet posts, the blog updates and the employee newsletters — those are tried and true ways to get through to your people. But in a fast-paced work environment that often sees employees dispersed in different locations, experimenting with new tools proves useful.
TikTok Shop tells employees to work from home in anticipation of layoffs; Meta memo says it’ll start rating more workers with poor marks

2 weeks ago | ragan.com | Sean Devlin

Greetings, comms pros! Let’s take a look at a few news stories from the past week and see what we can learn from them. 1 . TikTok Shop internal memo tells employees to work remotely ahead of potential layoffsTikTok is in the news again, but this time it’s not about the legal status of the app — it’s concerning an internal memo asking employees to work from home and announcing layoffs from its retail arm this week.
Comms solutions for sliding manager engagement

2 weeks ago | ragan.com | Sean Devlin

From waves of major layoffs at the beginning of the year to the continued RTO push and backlash against it, there’s no shortage of major changes afoot that are impacting employees and their relationship with their jobs. When changes happen, comms pros often lean on managers to help break the news. But what if those managers are also feeling the stress of an ever-changing workplace? The Gallup State of the Global Workplace Report 2025 explores the trends and movements that are shaping work.
Watch: ING’s Melissa Kanter on how to become a strategic advisor

1 month ago | ragan.com | Sean Devlin

Ragan’s Council Career Conversations, a recurring video series from Ragan’s Communications Leadership Council, allows members to share the strategies that made them leaders and the lessons they’ve learned about their careers. Melissa Kanter, head of communications and brand experience at ING, told Ragan that aspiring comms leaders need to develop the relationships and skills that enable trusting connections with the rest of the organization.
Watch: DPR Construction’s Beth Wilson on the skill you can't teach

1 month ago | ragan.com | Sean Devlin

Ragan’s Council Career Conversations, a recurring video series from Ragan’s Communications Leadership Council, allows members to share the strategies that made them leaders and the lessons they’ve learned about their careers. Beth Wilson, global communications leader at DPR Construction, told Ragan that comms leaders need to have a keen sense of what’s going on with the workforce in the years ahead.