Sean Devlin

New York

Writer, Editor. NYC via the Delaware Valley. @VillanovaU, @NewmarkJSchool Grad. Used to write about Irish stuff for the papers. Philly sports enthusiast.

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Articles

Building a culture that endures across time and distances

1 week ago | ragan.com | Sean Devlin

Company culture is an easy term to throw around, but it’s much harder to actually make an impact. The best organizational cultures are those that reflect the overarching mission of the company and the employees that make up the workforce in an intentional way.
Spotlighting your employees as brand ambassadors

1 week ago | ragan.com | Sean Devlin

If you’ve got a robust culture within your organization, you probably won’t have to go far to find people who can represent your company to the world. At Ragan’s Employee Communications and Culture Conference earlier this year, Greg Artkop, director of public affairs, communications and sustainability at Coca-Cola Southwest Beverages told the gathered crowd that in the wake of the COVID pandemic, workforce retention at his organization took a slide.
A cultural reboot: Inside The Home Depot’s strategy to reframe selling from within

2 weeks ago | ragan.com | Sean Devlin

Much more than a simple messaging campaign, cultural refreshes help keep the company’s mission and values front and center during times of evolution and change.
Scaling internal commms engagement when your employees are remote

2 weeks ago | ragan.com | Sean Devlin

At Ragan’s Employee Culture and Communications Conference, Geoffrey Miller, employee engagement director at Genesys, shared a case study of how his organization worked to improve its internal comms practices. Genesys is a mostly remote company, and Miller said that there were numerous challenges the organization faced in bringing their internal comms efforts under a centralized umbrella. “Company knowledge was scattered,” he said.
Adaptable leadership communications: Bending without breaking

2 weeks ago | ragan.com | Sean Devlin

A great leader isn’t rigid in their approach— they’re able to adapt to each situation with the touch the circumstances call for. The best approaches to leadership remain grounded in organizational values but respond to challenges and changing dynamics both inside and outside the company.
Target leaves RTO decisions and communications up to managers; Indeed CEO communicates resignation and leadership change with employees

3 weeks ago | ragan.com | Sean Devlin

Greetings, comms pros! Let’s take a look at a few news stories from the past week and see what we can learn from them. 1. Target begins RTO for some employee groups, but leaves communicating it up to managers. Retail giant Target is calling some employee groups back to its Minneapolis headquarters.
Safely getting AI out of ‘baby tiger mode’

3 weeks ago | ragan.com | Sean Devlin

At Ragan’s AI Horizons Conference earlier this year, Noelle Russell, CEO of the AI Leadership Institute, shared her perspectives on the need for responsible use of AI platforms amid the technological explosion. To emphasize her point, Russell’s presentation began with an AI-deepfake introduction of herself. She told the crowd that AI’s widened accessibility is also creating more points of vulnerability that organizations and communicators need to be aware of.
The importance of layoff comms methods

3 weeks ago | ragan.com | Sean Devlin

No internal communicator wants to be the bearer of bad news. But getting layoff communications right is important for preserving both the dignity of those affected by the move and the employer’s reputation. When you’re able to share the news in a fashion that preserves the humanity of employees on the receiving end of the process and reflects the company’s tone and culture, you’re on the right track. However, failure to do so can erode even well-established company cultures.
Tips for reinventing the intranet from Uber

3 weeks ago | ragan.com | Sean Devlin

When used correctly, an employee intranet should be a vibrant source of employee-centric information and a platform that reflects an organization’s culture. However, far too often, intranets serve as little more than a repository for employee holiday calendars. But according to Kristin Komar, senior manager of global communications at Uber, it doesn’t need to be this way. “We realized that an intranet shouldn’t be just a document storage tool,” she said.
How communicators can help managers embed themselves in new teams

3 weeks ago | ragan.com | Sean Devlin

Managers aren’t just team leaders — they’re also key parts of any organization’s communications structure. Comms pros can lean on managers to help spread internal news and updates and relate them in a way that meshes with an individual team. But what happens when a new manager joins an existing team? Newly placed managers and communicators can work together to learn, adjust and apply communications processes.