
Sean O'Neill
Senior Hospitality Editor at Skift
Senior hospitality editor at @Skift, reporting on hotels /πΊπΈπ³οΈβπ/ [email protected] or DM for Signal.
Articles
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2 weeks ago |
skift.com | Sean O'Neill |Luke Martin
Hotel execs doubt Airbnb can deliver consistent service in expanded marketplace, but some warn industry risks falling behind.
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3 weeks ago |
skift.com | Sean O'Neill
Alex Mirza, the new CEO of limo company Carey, is betting that AI can revive a business model squeezed by Uber, Lyft, and the looming threat of self-driving cars. In his first interview since taking the top job last week, Mirza outlined plans to transform Carey from what had become known as a "brand for just special occasions" into a service for younger customers and everyday executive travel.
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3 weeks ago |
skift.com | Sean O'Neill
Major hotel chains will feel compelled to expand into more non-hotel services to create more touch points with customers as artificial intelligence becomes more effective at helping them analyze and monetize customer data.
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3 weeks ago |
skift.com | Sean O'Neill
Barry Sternlicht, the founder of Starwood Hotels who sold the company to Marriott for $13 billion in 2015, warned that established hotel chains could face mounting pressure from nimble independent brands. Speaking at theΒ NYU International Hospitality Investment Forum on Tuesday, Sternlicht said he's been tracking the shifting dynamics in consumer products, and how social commerce may erode the marketing advantages once held by large players.
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3 weeks ago |
skift.com | Sean O'Neill
Hotel leaders say the U.S. is squandering its tourism potential β and global hotel giants are increasingly looking abroad for growth, particularly India, Southeast Asia, and the Middle East. Anthony Capuano, CEO of Marriott International, highlighted the challenges on Monday. A decade ago, foreign travelers spent $50 billionΒ more in theΒ U.S.Β than AmericansΒ spentΒ abroad.
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RT @pat_clark: It takes a lot of work to look this mid. new from me in @BW on how Hampton Inn conquered the hotel world. https://t.co/jO6β¦

Marriott Chases Lower Price Points With $100-a-Night Rooms via @skift https://t.co/piz8ZZwc4A

Hotel groups won't be content to just run hotels anymore, says Mit Shah, a hotel real estate investor. Soon they may offer student housing, adult active communities, and other "branded living" services thanks to potential unlocked by AI. via @skift https://t.co/ltiBy2lczg