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Jan 10, 2025 | 
cuinsight.com | Chad Davis |ARIS JERAHIAN |Shawn Melamed |Steve Boylan
The integration of Artificial Intelligence (AI) is fundamentally altering the landscape of financial services. According to the State of Application Strategy report: Financial Services edition, over 80% of organizations within this sector have already integrated AI into their systems. This extensive adoption is not surprising given AI's potential.
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Dec 12, 2024 | 
cuinsight.com | Shawn Melamed
Personalization, automated savings, AI, and digital giving are reshaping member experiences, empowering credit unions to forge stronger member connections and stay ahead in a competitive landscape.
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Nov 25, 2024 | 
cuinsight.com | Steve Boylan |Chad Davis |David Ralstin |Shawn Melamed
Neighborhood Credit Union Artificial Intelligence (AI) is revolutionizing the credit union industry.
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Nov 7, 2024 | 
cuinsight.com | Shawn Melamed
Big banks have long been the go-to for many Millennial and Gen Z consumers. But here’s the thing: younger members—who are tech-savvy, value convenience, rely on mobile banking, and seek personalized digital experiences—are more than twice as likely to switch if they find better features, lower fees, or greater convenience elsewhere.
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Sep 17, 2024 | 
cuinsight.com | Shawn Melamed
Member expectations are changing fast, and the secret to staying competitive is evolving with them. Many credit unions are leveraging AI and personalization to win over members like never before. Will you join them or watch others take the lead? In today’s fast-moving financial world, credit unions find themselves at a pivotal crossroads—but also are in a prime position to innovate and shine.
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Aug 26, 2024 | 
cuinsight.com | Shawn Melamed
In a time when cost of living is climbing, debt is increasing, and economic uncertainties are ever-present, leading a healthy life and achieving financial wellness has become more crucial than ever. As of July 2024, an estimated 75% of Americans are struggling with their financial health. This is where credit unions step in, playing a crucial role in turning things around and building a future where financial wellness takes center stage.
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Apr 17, 2024 | 
cuinsight.com | Andy Janning |Randall Smith |John Pettit |Shawn Melamed
For over a year, a small group of credit unions have been investigating various debt relief strategies to help members suffering through the financial crisis of cancer. A member at one of those credit unions, New Orleans Firemen’s FCU, recently benefitted from NOFFCU’s commitment to this cause. Tina’s* life has been turned inside out by multiple myeloma, a rare blood cancer that targets plasma cells, ever since she was diagnosed in 2020.
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Apr 16, 2024 | 
cuinsight.com | Brit Barker |John Pettit |Shawn Melamed
Credit unions have long been recognized as leaders in consumer trust, maintaining a reputation as safe and reliable partners for their members. To uphold this trust and stay aligned with evolving consumer expectations for seamless digital interactions, credit unions must prioritize technological advancements. As economic challenges continue to persist, your budget for technology may not compete with the big banks—but that doesn’t mean credit unions can’t modernize.
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Apr 16, 2024 | 
cuinsight.com | Anthony Hernandez |DCUC Insights |John Pettit |Shawn Melamed
First off, thank you for your participation in industry-wide events and meetings, especially as they directly impact your ability to serve those who serve our country. As a member-based organization, the title of this article is self-evident. Trade associations, leagues, and other system partners will always have their own opinions. However, these opinions must be shaped by the views expressed by members themselves, or else you risk losing the members your organization is supposed to represent.
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Apr 16, 2024 | 
cuinsight.com | Jennifer Schonberger |John Pettit |Shawn Melamed |Judy Hoberman
Federal Reserve Chair Jerome Powell said Tuesday that it will take “longer than expected” to achieve the confidence needed to get inflation down to the central bank’s 2% target, signaling that it will also likely take longer to cut rates. “Given the strength of the labor market and progress on inflation so far, it’s appropriate to allow restrictive policy further time to work and let the data and the evolving outlook guide us,” Powell said at an event in Washington on the Canadian economy.
