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3 weeks ago | 
insideretail.asia | Stephanie Chadwick
The Athlete’s Foot has hit the ground running in the Melbourne seaside suburb of Brighton with the opening of a first-of-its-kind concept store. The Brighton concept store marks the retailer’s 145th store opening, but it is intentionally different from the rest of the network, with a two-storey floor plan that takes consumers on a journey to find their perfect fit.
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3 weeks ago | 
insideretail.asia | Stephanie Chadwick
Australian retailer Adore Beauty has upgraded its loyalty program to better match its new omnichannel offering and meet the demands of the modern beauty consumer – an individual who enjoys shopping across brands and categories. “There is never a bad time to be looking at improving customer experience,” Jeremy Eaton, head of loyalty and acquisition at Adore Beauty, told Inside Retail.
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3 weeks ago | 
insideretail.com.au | Stephanie Chadwick
Adore Beauty has upgraded its loyalty program to better match its new omnichannel offering and meet the demands of the modern beauty consumer – an individual who enjoys shopping across brands and categories. “There is never a bad time to be looking at improving customer experience,” Jeremy Eaton, head of loyalty and acquisition at Adore Beauty, told Inside Retail.
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3 weeks ago | 
insideretail.com.au | Stephanie Chadwick
The Australian retail industry’s leading associations have raised concerns that the Fair Work Commission’s decision to increase the national minimum wage by 3.5 per cent from July 1 will exacerbate the cost challenges businesses have faced in recent years.
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3 weeks ago | 
insideretail.asia | Stephanie Chadwick
If there were a buzzword to capture the last twelve months in the retail industry, it would be customer experience (CX). The term neatly summarises a customer’s impression of a brand based on their interactions with a brand from first contact to post-purchase follow-up.
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3 weeks ago | 
insideretail.asia | Stephanie Chadwick
The retail industry has a rapid and ever-changing pace where agility and innovation is not only expected but demanded. Brand founders have to keep up with technological advancements, supply chain disruptions, and changing social media algorithms all while managing day-to-day operations. From sleek portable monitors to project management platforms, today’s brand builders are embracing tech that fuels focus and purposeful progress.
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3 weeks ago | 
insideretail.com.au | Stephanie Chadwick
The retail industry has a rapid and ever-changing pace where agility and innovation is not only expected but demanded. Brand founders have to keep up with technological advancements, supply chain disruptions, and changing social media algorithms all while managing day-to-day operations. From sleek portable monitors to project management platforms, today’s brand builders are embracing tech that fuels focus and purposeful progress.
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3 weeks ago | 
insideretail.asia | Stephanie Chadwick
Dissh has had one of the most successful rebrands in the Australian retail landscape – from a standalone multi-brand boutique in Brisbane to a global social media-phenomenon. It’s the kind of before and after story that brands dream of executing. Inside Retail connected with the CEO and creative director of Dissh, Lucy Henry-Hicks, on how the brand has approached international expansion and finding the ‘Dissh girl’ in new markets abroad.
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4 weeks ago | 
insideretail.com.au | Stephanie Chadwick
Dissh has had one of the most successful rebrands in the Australian retail landscape – from a standalone multi-brand boutique in Brisbane to a global social media-phenomenon. It’s the kind of before and after story that brands dream of executing. Inside Retail connected with the CEO and creative director of Dissh, Lucy Henry-Hicks, on how the brand has approached international expansion and finding the ‘Dissh girl’ in new markets abroad.
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1 month ago | 
insideretail.co.nz | Stephanie Chadwick
The chairman of Anko Global, Ian Bailey, believes that retailers taking a defensive approach to the turbulent global trade landscape by bunkering down and refusing to change are putting themselves at risk. “We are entering a world of winners and losers, which is going to be even clearer than it’s been in the last little while,” Bailey stated.
