Articles

  • Mar 10, 2023 | hotelnewsresource.com | Dean Minett |Stephanie Pougnet |Ricardo Téllez |Amanda Charreton

    Imagine putting on a headset and suddenly finding yourself behind the front desk attending to a guest in need or behind the scenes in the kitchen setting up the perfect tray for room service delivery. Even though virtual reality (VR) first made its name in the gaming industry, this technology has become increasingly popular in different sectors like medicine and the military.

  • Mar 1, 2023 | hospitalitynet.org | Stephanie Pougnet

    Dr Stéphanie Pougnet has management and start-up experience in retail, energy, and food & beverage across Europe, America and Asia. Her courses range from project management to social sciences in the EHL Bachelor and Master programs. Her research focuses on innovative processes impacting employee performance, and subsequently, customer experience.

  • Feb 28, 2023 | hospitalitynet.org | Stephanie Pougnet

    As more and more consumers are opting for a sustainability-oriented lifestyle, F&B industries are compelled to explore innovative ways to deliver sustainable production, distribution and consumption solutions. The wine industry is no exception. Growing concerns about the impact of global warming and environmental challenges on wine production-related activities is pushing the industry to search for alternative sustainable solutions.

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