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Jun 24, 2024 | 
finextra.com | Marcus Martinez |Roman Eloshvili |Raktim Singh |Steve Wilcockson
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External | what does this mean? This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author.
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Jun 23, 2024 | 
finextra.com | Roman Eloshvili |Raktim Singh |Steve Wilcockson
Generative Artificial Intelligence (GenAI) has ushered in a new era of technological advancement, bringing with it a paradigm shift in how we perceive and interact with technology. Interestingly, this wave of innovation is not just being embraced by the
younger generation but is significantly being adopted by older individuals, a reversal of the typical pattern where the youth lead the way in technological adoption.
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Jun 21, 2024 | 
finextra.com | Bo Harald |Steve Wilcockson |Steve Bradford |Barley Laing
Walking the floor at the recent Merchant Risk Council (MRC) annual Las Vegas conference, I was struck by how often one particular topic kept coming up in my conversations with merchants across different verticals and sizes: refund fraud. Industry leaders
and practitioners are seeing rampant refund abuse, representing a significant source of financial loss for businesses globally.
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Jun 21, 2024 | 
finextra.com | Roman Eloshvili |Raktim Singh |Steve Wilcockson |Alex Ford
Of all of the emerging tech of the last two decades, artificial intelligence (AI) is tipping the hype scale, causing organizations from all industries to rethink their digital transformation initiatives asking where it fits in. In Financial Services, the
projected numbers are staggering.
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Jun 21, 2024 | 
finextra.com | Roman Eloshvili |Raktim Singh |Steve Wilcockson |Alex Ford
In the age where consumer preferences are shaped by digital convenience, online banking stands as a pivotal factor in the selection of financial institutions. Interestingly enough, an overwhelming
91% of people consider digital banking crucial when choosing a bank.
Despite this, the satisfaction with online banking services has
seen a decline, with users reporting difficulties in customer service and timely problem resolution.
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Jun 20, 2024 | 
finextra.com | Steve Wilcockson |Alex Ford |José Pierre |Ermes Dajko
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May 16, 2024 | 
finextra.com | Jaideep Dhok |Steve Wilcockson |Anna Mazzone |Denys Boiko
If cracking an insurance fraud case is like assembling a jigsaw puzzle, then data points are the puzzle pieces. Insurer special investigative units (SIUs) work hard to put together the data at hand — the puzzle pieces — to see the complete picture. But just
as missing crucial pieces of a puzzle can leave the picture incomplete, a lack of data can prevent investigators from understanding the full extent of criminal activity.
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May 16, 2024 | 
finextra.com | Jaideep Dhok |Steve Wilcockson |Anna Mazzone |Ron Cogburn
Fintech has been driving change across financial services for well over a decade, attracting many billions of dollars’ worth of investment along the way. Recent quarters have seen a slowing in the rate of deals being done but fintech innovation remains a
very powerful economic driver across the global economy.
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May 15, 2024 | 
finextra.com | Jaideep Dhok |Steve Wilcockson |Anna Mazzone |Ron Cogburn
This article was co-authored by Praveen Bhadada, Head of Generative AI, Persistent Systems.
In less than two years since its inception, Generative AI (GenAI) has become a pivotal area of investment in North America's Banking, Financial Services, and Insurance (BFSI) sector, outpacing earlier tech waves like Cloud, Mobility, and Blockchain. GenAI’s
ability to create new contextual content and unlock business solutions using existing data is setting the stage to revolutionize the industry.
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Feb 2, 2024 | 
finextra.com | Aleksandra Kitina |Brad van Leeuwen |Steve Wilcockson |Steve Morgan
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External | what does this mean? This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author.
Technology emerges as a driving force in shaping the Circular Economy in this evolving dance between progress and environmental stewardship.
