Suman Bhattacharyya
Business and Technology Reporter at Freelance
Business and technology reporter. Bylines @WSJ, @industrydive, @amerbanker and others.
Articles
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2 weeks ago |
cfodive.com | Suman Bhattacharyya
Market volatility and rapid technological change are putting pressure on CFOs’ planning efforts as they navigate fresh uncertainties — from tariffs affecting supply chains to AI rollouts and growing competition for talent. At an American City Business Journals virtual roundtable last week, the CFO of workforce technology provider Magnit and the vice president of finance and strategy at kitchen products company Made in Cookware suggested ongoing scenario planning is essential.
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3 weeks ago |
today.westlaw.com | Suman Bhattacharyya
Banks often struggle to get a unified voice of the customer across channels, including feedback from call centers, chatbot messages, social media and branches. Much of the data they collect is siloed and static, coming from surveys taken at...
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3 weeks ago |
americanbanker.com | Suman Bhattacharyya
Banks often struggle to get a unified voice of the customer across channels, including feedback from call centers, chatbot messages, social media and branches. Much of the data they collect is siloed and static, coming from surveys taken at particular points in time. The lack of a comprehensive, evolving view of customer feedback can impede improvements to products and services — a problem Truist set out to solve in early 2023.
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3 weeks ago |
financialadvisoriq.com | Suman Bhattacharyya
With a widely anticipated shortage of financial advisors approaching, registered investment advisory firms face a difficult choice: Change how they find talent or risk falling behind. RIAs and researchers say demographics don't favor independent advisory practices, where an aging workforce struggles to attract next-generation advisors to meet growing demand.
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1 month ago |
cfodive.com | Suman Bhattacharyya
PricewaterhouseCoopers laid off about 1,500 employees this week, citing low turnover and the need to better align with client needs. “This was a difficult decision, and we made it with care, thoughtfulness, and a deep awareness of its impact on our people, appreciating that historically low levels of attrition over consecutive years have made it necessary to take this step,” a spokesperson for the Big Four accounting and consulting firm said in a statement sent to CFO Dive.
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