Articles

  • 1 week ago | bts.com | Taylor Hale

    What great leaders do before, during, and after the change Scroll In times of major organizational change, structure alone doesn’t guarantee success. The difference-maker is leadership—leadership that takes into account the uncertainty, the lack of clarity, and the need to engage and support your teams in new ways and propels the organization forward.

  • 3 weeks ago | bts.com | Taylor Hale

    How to build strategic agility amidst increasing uncertainty Scroll AI is reshaping roles. Supply chains remain volatile. Customer expectations evolve faster than annual planning cycles can keep up. In this context, a strategy that looks great on paper often falls apart in practice. Imagine a team, for instance, who spent months crafting a detailed strategy—every milestone mapped, every risk assessed. But when conditions shifted, their well-laid plan quickly felt more like a burden than a beacon.

  • 3 weeks ago | bts.com | Taylor Hale

    In a world where transformation often feels complex and distant, real progress is often sparked at the community level, through leaders who create change from within. In Senegal, a partnership between BTS Spark and Tostan, a nonprofit dedicated to community-led development across Africa, is bringing this idea to life. It’s a reminder that sustainable leadership isn’t built by imposing new systems. It grows when people are equipped to lead themselves.

  • 1 month ago | bts.com | Taylor Hale

    Scroll At a large nonprofit, the team’s schedules were packed—weekly staff meetings were one of the few times they could connect and align on big priorities. Having just gotten Board approval of an ambitious strategic plan, the leadership team saw this as a high-leverage moment and made bold changes to improve the structure: clear purposes, defined outcomes, and assigned ownership. But after a high-stakes budget conversation fell flat, it became clear that structure wasn’t enough.

  • 1 month ago | bts.com | Taylor Hale

    You already know strategy matters. You’ve likely spent months—maybe years—crafting one that’s bold, clear, and built to win. But when progress stalls, the issue often isn’t the strategy itself—it’s whether the organization can move with it. That’s where culture comes in. The culture that once fueled your success may no longer be fit for what’s next.