Thomas Elton IV

Dec 10, 2024 | ajmc.com | Wendy Xu |Eli Raver |Marisa Davis |Simon F. Haeder |Thomas Elton IV

ABSTRACTObjectives: The question of what providers one has access to under their insurance coverage is crucial for patients in managed care. This study sought to examine information displayed in online provider directories and whether this information matched consumer preferences. Study Design: A national survey (N = 4007) paired with an analysis of online provider network directories. Methods: We conducted a quantitative content analysis of online provider directories from March 1 to May 30, 2023.