Tom Caldecott

Nov 6, 2024 | cio.com | Tom Caldecott |Mary K. Pratt |Koenraad Schelfaut

SAP Innovation Awards Finalist Western Sugar Cooperative was able to streamline and accelerate its invoice process with the help of SAP. Imagine that you’re a member of a cooperative that works with more than 2,100 suppliers to help you deliver your product to local and global customers.

Jun 13, 2023 | fal.cn | Bob Violino |Isaac Sacolick |Peter Sayer |Tom Caldecott

“When the customer calls in, our IVR system accepts the request and triggers a bot that sends a secure web form for the customer to fill out,” Austin says.