Vivian Yang

2 weeks ago | blog.ucs.org | Lee Shaver |Vivian Yang |David Watkins |Julie McNamara

Picture a home with solar panels on the roof and a battery mounted on an exterior wall, storing energy from the solar panels during the day for use at night. This ‘solar+storage’ system is an increasingly common sight across the country, with up to 25% of new solar installations including attached storage. It might be easy to think of this set-up as operating in isolation: only impacting the household and its occupants.

1 month ago | jdcorporateblog.com | Vivian Yang

On April 22nd, Earth Day, JD.com marked a significant milestone in sustainable retail by launching its first-ever carbon inclusion shopping event under the Green Impact Initiative. Partnering with leading brands such as Liby, M&G, Nescafé, ASUS, Midea, and Logitech, JD.com is making it easier than ever for consumers to choose high-quality, low-carbon products while enjoying exclusive incentives. This initiative turns every purchase into an opportunity to support environmental conservation. Consumers searching for Green Impact Initiative on the JD app will discover products labeled with the Green & Carbon Reduction tag. These purchases not only contribute to lowering carbon emissions but also allow shoppers to redeem earned carbon credits for rewards, including discounts on premium products like the ASUS TUF Gaming Laptop, Midea’s energy-efficient air conditioner, and Nescafé instant coffee. With a carefully curated selection of over one million eco-friendly products spanning fast-moving consumer goods, electronics, and food, JD.com meets a wide range of green consumption needs. Since launching the Green Impact Initiative in 2022, the program has facilitated more than 100 million green orders, with the highest single order reducing carbon emissions by 6,390 grams—enough to power a 10W LED light for 1,425 hours. The initiative promotes sustainable shopping by featuring dedicated sections for eco-conscious products and encouraging users to open personal carbon accounts to monitor their environmental impact and earn rewards. This integrated approach has successfully guided both businesses and consumers toward more environmentally friendly choices. In March 2024, JD.com enhanced its carbon-inclusive mechanism with the Supply Chain Emission Management Platform (SCEMP), enabling real-time carbon footprint tracking for every order. This transparency has already reduced supply chain emissions by approximately 464 tons, equivalent to the annual carbon sequestration of 559 hectares of seagrass beds. Behind every green purchase is JD Logistics’ commitment to sustainability. By transitioning from diesel trucks to new energy vehicles and shifting freight transport from road to rail, JD Logistics has reduced emissions by over 70%. Solar-powered warehouses and electric last-mile delivery vehicles further minimize the carbon footprint of each package. Every shipment’s emission reduction is certified under the ISO 14083 international standard, automatically generating JD Carbon Inclusive credits for consumers, making sustainability seamless. JD Logistics’ leadership in green logistics has earned global recognition. As the only supply chain and logistics company in the Greenhouse Gas Protocol (GHG Protocol) technical working group, JD Logistics is shaping the future of carbon accounting. The GHG Protocol, used by 93% of Fortune 500 companies, sets the benchmark for carbon neutrality strategies worldwide. JD Logistics’ MRV-T carbon footprint technology is poised to revolutionize global greenhouse gas monitoring, reporting, verification, and tracking, setting new standards in digital sustainability. Moving forward, the Green Impact Initiative will continue expanding its green ecosystem, refining carbon-inclusive mechanisms, and leveraging JD.com’s supply chain and technological expertise to support China’s green transition and global sustainability efforts. JD.com is more than a shopping platform—it’s a gateway to a greener lifestyle, where every purchase makes a difference. Celebrate Earth Day every day with JD.com and join us in building a more sustainable future. ([email protected])

1 month ago | jdcorporateblog.com | Vivian Yang

JD Worldwide, the cross-border e-commerce import platform of JD.com, is marking its 10th anniversary on April 15 with the announcement of a 100 million RMB-level resource commitment to upgrade its four core initiatives for global brand and merchant growth. Over the next year, JD Worldwide will enhance support through logistics subsidies, traffic incentives, new product incubation, and tailored programs for emerging merchants, empowering international partners to thrive in China’s booming import market. A Decade-Long Global Journey in Cross-Border Commerce Excellence Since its launch in 2015, JD Worldwide has redefined cross-border shopping for Chinese consumers, addressing critical industry pain points such as product authenticity, logistics efficiency, and access to global “new, unique, and niche” goods. Today, the platform stands as a trusted gateway for millions of Chinese consumers, offering: 100% Authenticity Guarantee: Collaborations with leading inspection authorities, such as the China Certification & Inspection Group, the Cosmetics Technology Center of China Inspection and Quarantine Science Institute, and Bureau Veritas, power the JD Smart Check initiative. This program enforces stringent quality controls, including product traceability via “one-item-one-code” verification. Unrivaled Product Diversity: An extensive and diverse array of imported offerings, spanning exclusive luxury brand partnerships, curated boutique discoveries, and unique national specialties highlighted through the JD National Pavilions program. Rapid Logistics Network: A global infrastructure comprising over 100 bonded, overseas, and direct-mail warehouses ensures 80% of its self-operated bestsellers can achieve next-day delivery nationwide. As JD Worldwide enters its next decade, the platform is doubling down on its commitment to global partners, helping them unlock China’s vast demand with lower costs, higher efficiency, and smarter growth tools. 2025 Merchant Empowerment Initiatives Traffic & Marketing Boosts: To maximize visibility for global merchants, JD Worldwide will allocate over 100 million RMB worth of resources in traffic subsidies, offering priority ad placements and AI-driven marketing tools. A highlight of this initiative is the newly launched Dark Horse Merchants Growth Program, a tiered competition designed to identify and elevate rising brands. Participants will gain access to mentorship, cash incentives, and exclusive exposure through JD’s premium traffic channels. Logistics Cost Reductions: JD Worldwide is committed to lowering barriers for cross-border trade by providing over 10 million RMB-level resources in shipping subsidies. High-performing merchants will automatically qualify for logistics discounts, including fee waivers of up to 100% under the Global Growth Support Plan. This initiative aims to reduce operational costs while maintaining the platform’s signature delivery speed. Supporting New Product Launches: To accelerate innovation, JD Worldwide will implement a Zero-Commission Policy for new product launches, exempting fees for the first 90 days while providing dedicated traffic support. This initiative is projected to drive over 10,000 new product listings weekly, enabling brands to test and scale offerings in China’s dynamic market. New Seller Onboarding: New entrants to the platform will benefit from end-to-end support, including 1-on-1 store diagnostics, dedicated WeChat groups for real-time assistance, and tailored training courses. These resources are designed to simplify market entry and shorten the learning curve for international merchants. Next-Gen Infrastructure Reshapes Global Shopping JD Worldwide’s decade-long evolution mirrors the rise of China’s sophisticated consumers from cross-border novices to discerning global shoppers seeking premium, niche, and innovative products. JD Worldwide will advance its global supply chain by integrating cutting-edge logistics technology to accelerate delivery timelines and elevate cross-border efficiency. The platform has pioneered China’s first cross-border return centers, simplifying returns for shoppers while minimizing costs and risks for merchants. Simultaneously, it also deepens specialization in premium niches through temperature-controlled storage for luxury goods like wines and expert-led authentication hubs to ensure quality, catering to discerning consumers. These moves to enhance fulfillment infrastructure, innovate customer service, and target high-value markets, aim to ensure trust, personalization, and seamless experiences in global commerce. JD Worldwide’s upgraded infrastructure offers global brands more than a storefront—it provides a strategic partner committed to their long-term success in the world’s most dynamic consumer arena. For more information about JD Worldwide’s programs and partnerships, visit here. ([email protected])

Jan 15, 2025 | jdcorporateblog.com | Vivian Yang

At the forefront of digital health innovation, JD Health unveiled two groundbreaking AI systems on January 12 at its 2025 Annual Doctor Gala and Digitally Intelligent Health Conference in Beijing. The “AI Jingyi” (AI京医) suite is designed for online healthcare scenarios, while “JOY DOC” (京东卓医) represents the industry’s first AI solution for full-spectrum hospital use cases. These innovations are part of JD Health’s smart healthcare applications, built on its medically specialized Large Language Model (LLM), “Jingyi Qianxun” (京医千询). They aim to enhance patient comfort, boost clinical research efficiency for doctors, and optimize hospital operations, while continuing to prioritize the security of patient health records and safeguarding their privacy. AI Jingyi: Boosting Clinical Efficiency The “AI Jingyi” suite includes several products, such as the AI Diagnosis Assistant 2.0, AI Research Assistant, and AI Doctor Digital Twin. Since its debut in early 2024, the initial version of the AI Diagnosis Assistant quickly became one of the most popular diagnostic support platforms among doctors in China. The upgraded 2.0 version now incorporates cutting-edge AI and big data analytics to provide doctors with more precise and comprehensive diagnostic support. It has achieved a triage accuracy rate of 99.5%, improved electronic medical record writing efficiency by 120%, and resolved over 90% of issues on the first attempt. The AI Research Assistant supports doctors in collecting, analyzing, and processing research data, facilitating the production of medical papers and providing experimental guidance. Meanwhile, the AI Doctor Digital Twin, currently in beta testing, offers a personalized “digital human” to relieve doctors of routine tasks, allowing them to focus on complex and nuanced aspects of patient care. This digital twin learns from a doctor’s professional knowledge, thought processes, and communication habits, providing 24/7 patient support, disease education, treatment management, medication reminders, and other post-care services. JOY DOC: Enhancing Hospital Experience Continuing its commitment to providing open, validated technology and products to a broader user, JD Health introduced “JDY Doc,” the first AI system for comprehensive hospital applications. This includes the “Personal Medical Butler” for patients, “Doctor Digital Twin” for physicians, and “Future Digital Hospital” for hospital management. The AI Personal Medical Butler assists patients with intelligent triage and companion-like service. It pre-assesses patient conditions, helps choose between online and offline consultations, and matches them with appropriate departments and doctors. Throughout the healthcare journey, the Butler uses extensive data to optimize queuing, billing, testing, and medication processes, reducing patient hassles and enhancing their hospital visits. For doctors, the Doctor Digital Twin collects patient history in advance, offers personalized diagnostic plans, differential diagnosis suggestions, and high-risk disease alerts. Its semi-autonomous communication function can address patient queries 24/7, making doctors’ clinical expertise available on demand. The Future Digital Hospital acts as a “super brain” for hospital management, integrating AI solutions to facilitate patient flow between online and offline channels, boosting resource efficiency. It also connects seamlessly with JD Health’s full-spectrum internet medical services, enhancing hospitals’ ability to deliver comprehensive care both inside and outside the hospital. In 2024, JD Health’s Internet Hospital facilitated over 180 million online medical consultations, achieving a patient satisfaction rate of 98.4%. JD Health’s services now include online consultations, home testing, doctor diagnoses, and medicine home delivery. The company continues to enhance its offerings with medical expert services, video consultations, and more, striving to provide convenient and reliable services to its users while offering healthcare professionals enhanced tools for practice. ([email protected])

Jan 8, 2025 | jdcorporateblog.com | Vivian Yang

On January 8th, JD Super, the supermarket division of JD.com, received the esteemed “Annual Responsible Brand” award from China Philanthropist magazine for 2024. This recognition underscores JD Super’s dedication to social responsibility and its impactful contributions to the maternal and infant health sector. Focused Support for Mothers in Ethnic Village Communities In 2024, JD Super’s mother and baby team spearheaded a series of charitable initiatives. In April, they collaborated with 40 maternal, infant, and toy brands to launch a charity donation campaign. The first donation reached 1,000 newborn families in Xide County, Liangshan Yi Autonomous Prefecture, a mountainous area in Southwest China, providing essential baby items like diapers, formula, and skincare products. This initiative expanded to support mothers in ethnic villages across Sichuan, Qinghai, and Guizhou. To date, these efforts have resulted in donations exceeding 1.3 million RMB in maternal and infant supplies. Additionally, JD Super has provided e-commerce skills training to local mothers, empowering them to market traditional crafts such as embroidery and Thangka online. This has helped increase their income and alleviate their families’ financial burdens. Innovative and Reliable Services to Reduce Parenting Costs Beyond charitable efforts, JD Super remains committed to offering comprehensive, high-quality, and cost-effective parenting products and services to new parents. On January 12, 2024, JD Super, in partnership with 17 brands, launched the industry’s first “Caring for Families: Free Diaper Donation” initiative. This program supplies free diapers for newborns and premature infants to participating families, enabling them to experience premium products while easing financial strain. To date, the initiative has partnered with 48 maternal and infant brands, distributing 388 diaper varieties to 1.18 million families, saving each household over 1,000 RMB. In 2023, JD Super introduced the “Allergy-Free” testing service, offering free samples and low-cost trials of baby care products to help families test and avoid allergic reactions. This service now encompasses over 7,000 products from more than 200 brands. JD Super’s “First Baby Bottle Plan” provides high-quality newborn bottles at a 50% discount through brand partnerships for underwriting online sales, benefiting 300,000 families in 2024 by reducing parenting costs. To meet the demand for fresh and nutritious formula, JD Super offers a “farm to bottle” direct delivery program, ensuring products reach consumers within 28 days of production to preserve freshness for healthy baby growth. Additional services such as diaper size exchanges, rash-free guarantees, safe baby food trials, and allergy-free options cover over 90% of JD Super’s self-operated mother and baby products, consistently delivering high-quality, affordable products and attentive services to customers. ([email protected])