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Customer Engagement Company Message Broadcast Rebrands to Convey

1 week ago | builtincolorado.com | Ashley Bowden |With AI

Message Broadcast, a Denver-based provider of customer engagement solutions for regulated industries, has rebranded as Convey. This rebranding reflects the company’s vision to transform customer experiences through intelligent workflows, ensuring that interactions are proactive, compliant and streamlined, while also maintaining reliability, speed and simplicity.
8 Colorado Tech Companies and What You Can Expect Working at Them | Built In Colorado

1 week ago | builtincolorado.com | Taylor Rose

Finding the right spot to apply can be difficult, but in the end, it comes down to what’s most important to each applicant. That might sound obvious, but the combination of applicant motivators and what companies offer makes matching the two up difficult. For some, company values are the most important aspect of a new role, while others look for job security. Others most value flexibility or the opportunity to grow their skill set. We decided to take some of the guess work out of the process.
True Anomaly Raises $260M Series C to Advance Space Security

2 weeks ago | builtincolorado.com | Rose Velazquez

True Anomaly, a Colorado-based tech company focused on driving innovation in space security, announced an oversubscribed Series C funding round totaling $260 million. Founded in 2022, True Anomaly works to develop autonomous defense solutions, such as the Jackal spacecraft, which features flexible and adaptable design for effectively countering threats. The company has already obtained multiple government contracts and opened a 90,000-square-foot manufacturing facility in Long Beach.
Boulder-Based Respondology Secures Additional $5M in Series A Funding

3 weeks ago | builtincolorado.com | Abel Rodriguez

Boulder-based Respondology announced it secured an additional $5 million in Series A-1 funding, bringing its total Series A raise to $11 million. Respondology provides two flagship products. The first is Moderate, a platform that protects brand social media channels from spam and abuse. Its second product, Discover, offers data insights by analyzing comment trends and sentiment.
FluentStream’s VP, Marissa Barcza, on the Future of Work | Built In Colorado

3 weeks ago | builtincolorado.com | Taylor Rose

The scene might feel like one from a sci-fi movie. You walk into work, hang up your coat and open your laptop to start the day. Your humanoid assistant switches on next to you, lifting its robotic head and humming to life with a whir of motors. It starts by responding to your emails and adjusting your calendar for the day. Having a robotic AI assistant is science fiction, but it might not remain so for long.
Customer Success, Communication and Collaboration: FluentStream’s New CEO Kerrin Parker Shares Her Game Plan For Success | Built In

1 month ago | builtincolorado.com | Taylor Rose

Kerrin Parker and Kevin Costner have a similar ethos: build it, and they will come. While Parker isn’t building a baseball diamond, she has used this mindset to lead successful businesses over the years. Early in Parker’s career as the executive vice president of operations and customer success at M5 Networks, for example, Parker guided the team to focus on customer satisfaction first and foremost. If the team could deliver great customer service, she believed the revenue would follow.
BKV Appoints First Chief Commercial Officer

1 month ago | builtincolorado.com | Mia Goulart

Denver-based BKV Corporation, a natural gas exploration and production company, has appointed Dilanka Seimon as its first chief commercial officer. In this role, Seimon will lead the company’s commercial midstream, gas marketing and new products teams. According to a news release, Seimon has over 20 years of global energy experience spanning the upstream and midstream sectors.
4 Colorado Tech Professionals Share How They’ve Benefitted From Working for a Company With Strong Internal Mobility

2 months ago | builtincolorado.com | Taylor Rose

Finding a company that you want to work for is one thing, while finding a company that you can keep working for is another. Many professionals can relate to being on the job hunt, as the average amount of time that a worker stays with an employer is getting shorter. In January of 2022, the average amount of time a worker stayed at a company was 4.1 years. Just two years later that lowered to 3.9 years, according to the U.S. Bureau of Labor Statistics.
How InspiringApps Built a Technical Solution That is a Game-Changer for State Licensing | Built In Colorado

2 months ago | builtincolorado.com | Taylor Rose

Right now being a licensed therapist in the United States is a little like training to be an elite athlete — it requires time, coaching and a lot of endurance. In order to become a mental health counselor, clinicians have to train under a supervisor while they complete a graduate degree, take a preliminary licensing exam, work under another supervisor for at least a year and a half, take another licensing test — all before they can even think about starting their own practice.
The Secret to Finding Great Customer Satisfaction? This Colorado Customer Success Manager Has a Map | Built In Colorado

Feb 5, 2025 | builtincolorado.com | Taylor Rose

Finding the secret to ideal customer satisfaction is a customer success manager’s pot of gold at the end of a rainbow — elusive at best and maybe impossible in reality. The Irish folklore of a pot of gold being hidden at the end of a rainbow has often been used as a parable to share the dangers of chasing something that is impossible to find; after all, a rainbow is actually just a light illusion that is really a circle.