CCS Insight

Our international team of analysts is perfectly positioned to provide personalized services that cater to the specific needs of each client, assisting them in navigating the interconnected world. Clients can submit their questions and expect a response within 48 hours.

International, Trade/B2B

English

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Global

#2548709

United Kingdom

#433240

Business and Consumer Services/Marketing and Advertising

#1749

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Articles

Organized Second-Hand Smartphone Market Stutters in Key Regions

1 week ago | ccsinsight.com | Ben Hatton |Ekta Mittal

We’ve been tracking the growth and development of the organized second-hand smartphone market for several years. We’ve seen robust growth, with plenty of bright spots as countries and regions have entered the segment. In 1Q25, this pattern was disrupted, with several regions seeing growth stall or even a decline. Several European countries that had previously been strong growth engines saw notably poor performances.
AI in the Enterprise: Priorities, Pressures and Pragmatism

3 weeks ago | ccsinsight.com | Bola Rotibi |Maria Bell

CCS Insight’s Survey: Senior Leadership IT Investment captures the views of IT and business executives, offering a snapshot of enterprise technology priorities. Our 2025 results show a shift toward pragmatism, with leaders committing to secure execution, AI adoption and infrastructure readiness as they navigate skill shortages and budget pressures. AI is the hot topic in the industry, transforming enterprises of all sizes.
Retech Days: Trade-In Grows amid Regulatory Woes

3 weeks ago | ccsinsight.com | Ben Hatton

A couple of weeks ago, CCS Insight had the pleasure of joining the Retech Days circularity event in Berlin. A lot of the themes discussed are well-trodden but hugely important to the short- and long-term health of the second-hand device sector. In this blog, we break down key trends and talking points from the event and analyse changes we believe are needed in the industry to drive the market onto new heights.
Android XR, Google Glasses and What We Call Things We Put on Our Face

3 weeks ago | ccsinsight.com | Leo Gebbie

Google’s recent I/O event brought an array of announcements, mostly focused on AI. However, near the end of the keynote, Google turned to Android XR, providing an update on its spatial computing platform and running a live demonstration on a pair of smart glasses. Shahram Izadi, who leads Google’s efforts on extended reality (XR), said: “Glasses with Android XR are lightweight and designed for all-day wear, even though they’re packed with technology.
Mainframe Succession Planning Matters

1 month ago | ccsinsight.com | Bola Rotibi |Clive Howard

Every business has a plan for when systems go down, but what about a plan for the people who keep those systems running? In enterprise technology, long-term resilience isn’t just about infrastructure uptime. It’s about sustained human capability and the foresight to invest in it. The narrative of a “mainframe skills crisis” breaks down under scrutiny.
Titan Takes a Tumble: The Rise, Fall and Possible Return of Xiaomi in India

1 month ago | ccsinsight.com | Ekta Mittal

In the fast-changing Indian smartphone landscape, market leadership is never guaranteed. Xiaomi, once a household name synonymous with value for money, was dethroned from its market leadership position in 2022. Since then, it has been stepping down the ladder every year, and in the first quarter of 2025, it slipped out of the top five smartphone brands in India altogether. A brand that held the top spot for five straight years now finds itself in unfamiliar territory.
OpenAI Buys Jony Ive's AI Companion Company: Just Tech Bros Selling Old Rope?

1 month ago | ccsinsight.com | Ben Wood

In an unusual and surprising move, CEO Sam Altman has revealed that OpenAI is buying the company created by renowned designer Sir Jonathan Ive to create an “AI companion” — a physical device that lets people interact with AI. The all-equity deal values the start-up at a staggering $6.5 billion. OpenAI was already an investor, having a 23% stake according to the Wall Street Journal, but this is a significant move.
Booming AI Reshapes the Mobile Industry

1 month ago | ccsinsight.com | Shaun Collins

The convergence of AI and 5G-Advanced is reshaping operator networks, driving significant improvements in both performance and efficiency. It’s a major shift from previous generations of screen-based interactions to an era in which networks and devices understand, learn and act in real time on behalf of users.
Gemini, Everywhere, All the Time

1 month ago | ccsinsight.com | Leo Gebbie

We’re on the cusp of developer conference season, with a host of events set to kick off in the coming weeks as major technology companies set out their stall for the rest of 2025 and beyond. This includes Google I/O, which takes place next week and usually sees the company articulate its strategy for all its software platforms, with a healthy focus on AI. We expect AI on devices to be a major theme of multiple events, as we wrote about here.
Samsung Offers UK Shoppers 50% Back on Galaxy S25 Upgrades

1 month ago | ccsinsight.com | Ben Wood

You’d be forgiven for thinking that Samsung’s big news today is the unveiling of the new super-thin Galaxy S25 Edge, a sleek addition to its line-up of flagship premium smartphones. At a mere 5.8 mm thick, the Edge is an attractive entry to the Galaxy S family and aligns well with CCS Insight’s view that, in the second half of 2025, thin is in.