E-Commerce Times

Launched in 1998, the E-Commerce Times is the leading publication of the ECT News Network and has maintained its status as one of the top sources for technology news globally. This publication is essential reading for IT professionals and important decision-makers, including C-suite executives at Fortune 1000 firms and owners of small to mid-sized businesses. Staying informed with the latest technology updates and business trends is crucial for them to remain competitive in their fields.

National, Trade/B2B

English

Online/Digital

Outlet metrics

Domain Authority

Ranking

Global

#1544913

United States

#1090950

Business and Consumer Services/Business Services

#10152

Traffic sources

Monthly visitors

Articles

The Future of AI in Retail: Smarter Merchandising, Better CX

2 months ago | ecommercetimes.com | Jack M. Germain

Artificial intelligence (AI) is driving more innovation in e-commerce, turning what was once an intriguing concept into a must-have competitive advantage. No longer just a tool for efficiency, AI is revolutionizing how retailers personalize shopping experiences, optimize product discovery, and drive customer engagement. Retailers now have unprecedented access to AI-driven insights that match the right products with the right shoppers at the right time.
Video Is No Longer Optional for Customer Engagement

2 months ago | ecommercetimes.com | Jack M. Germain

Video remains a dominant force in consumer engagement, solidifying its role as an essential tool for brand storytelling. From short-form social clips to immersive long-form content, video shapes how brands connect with audiences across generations. Marketing surveys highlight video’s growing influence, with platforms like TikTok inspiring 55% of consumers to purchase gifts during the late 2024 holiday shopping season. This trend underscores the effect of video on buying decisions.
E-Commerce 2025: Tackling Cyberthreats, AI, and Personalization

2 months ago | ecommercetimes.com | Jack M. Germain

E-commerce in 2025 will face significant challenges, from ongoing supply chain disruptions and increasingly sophisticated cyberattacks to intensifying competition for customer trust and loyalty. At the same time, businesses must refine their strategies to reach less mature markets with distinct consumer preferences and infrastructure limitations. Technology will continue reshaping the industry, with AI and automation leading the charge.
The Cashless Economy: Open Banking and Remote Payments in 2025

Jan 23, 2025 | ecommercetimes.com | Jack M. Germain

Businesses and consumers are increasingly transitioning to cashless or cash-light transactions, driven by the growing adoption of remote and online payment solutions.
This Digital Nomad Built a Global Supply Chain Business

Jan 13, 2025 | ecommercetimes.com | Jack M. Germain

Building a business from a bedroom, home office, or garage is not uncommon. Succeeding in seeding a startup organization while constantly on the move is quite a bit more challenging. Lansil Global founder and CEO Alan Coughlan built his multi-million dollar end-to-end supply chain service business from a backpack as a digital nomad, a person who travels while working remotely using technology and the internet.
Gen AI Ads Open Doors to New Brand Engagement Strategies

Jan 9, 2025 | ecommercetimes.com | Jack M. Germain

Consumers unhappy with non-human customer support responses may soon experience a more inviting online ad experience that enables real-time conversations within the ad space. GMS, an AI-driven communications solutions company for global enterprises and mobile network operators (MNOs), launched Generative Response Ads in November. This innovative digital advertising format enables consumers to directly engage in real-time conversations with brands within the ad space.
AI-Driven Cyberattacks Increase Risks to Online Retailers This Holiday Season

Oct 25, 2024 | ecommercetimes.com | Jack M. Germain

The retail industry is bracing for more than just the usual surge of cyberattacks this holiday shopping season. Artificial intelligence-driven threats pose significant risks to both retailers and consumers. According to the latest report from Imperva Threat Research, retail websites are already facing an average of 569,884 AI-driven attacks each day. Among the most persistent challenges is the rise in advanced bad bot traffic, which has surged by 58% compared to last year.
NRF Forecasts Strong 2024 Holiday Sales Amid Shorter Shopping Season

Oct 21, 2024 | ecommercetimes.com | Jack M. Germain

Despite recent hurricane impacts, the economy generally remains strong, with consumer spending driving growth in the 2024 winter holiday season, according to the National Retail Federation (NRF) retail sales forecast released Oct. 15. The Washington, D.C.-based NRF advocates for the people, brands, policies, and ideas that help retail succeed.
New Research Warns of Gaming Scams Targeting Kids

Oct 21, 2024 | ecommercetimes.com

Cybercriminals are exploiting young gamers' innocence for financial gain, putting their privacy and their families' financial security at risk. Experts emphasize the need for parental awareness, as children are particularly vulnerable to these scams.
Online Retailers' Critical Task: Cleaning Up Product Data

Oct 17, 2024 | ecommercetimes.com | Jack M. Germain

Poor-quality product data routinely has severe implications for retailers. If left unresolved, bad data hinders the effectiveness of business operations, product search and discovery, customer satisfaction, and sales. Bad product data, often hiding in plain sight, can critically impact retailers’ bottom lines. According to information technology firm Gartner, poor data quality costs organizations an average of US$12.9 million annually. It compounds the immediate impact on revenue in the long term.