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icare signs $29m cloud renewal with AWS

1 day ago | itnews.com.au | Eleanor Dickinson

NSW workers’ compensation insurer icare has renewed a long-standing public cloud agreement with Amazon Web Services (AWS), extending the relationship for another three years in a deal valued at $29.1 million. The renewed contract, which runs until April 2028, continues icare’s access to AWS’ cloud computing infrastructure and was signed under the federal government’s whole-of-government arrangement with the hyperscaler.
Victoria Police refreshes online reporting

3 days ago | itnews.com.au | Eleanor Dickinson

Victoria Police has upgraded its online reporting function for non-emergency crimes as its seven-year contract with provider Serco reaches expiry. Serco has overseen the force’s police assistance line (PAL) and online reporting (OLR) channels for the past seven years, having signed a $177.7-million contract in 2018.
Telstra server migration cut access to emergency number

4 days ago | itnews.com.au | Ry Crozier

Telstra accidentally disabled an emergency call service for people with hearing and speech impairments last year after a server migration. The 106 service, which can be used with a teletypewriter (TTY) or a device for the deaf, was inaccessible for almost 13 hours between July 5 and 6 last year.
Orica to set new workforce systems live in Australia in July

4 days ago | itnews.com.au | Ry Crozier

Orica will go live with a new payroll and workforce management system in Australia in July, the “biggest and most complex country” being migrated under a multi-year transformation. The ASX-listed mining and infrastructure solutions provider chose Dayforce as the foundation of its new global HR system in early 2023, with Deloitte engaged to assist with the implementation.
La Trobe ACAMI supercomputer comes online

4 days ago | itnews.com.au | Ry Crozier

A supercomputer hosted at a NextDC facility in Melbourne’s northern suburbs has been switched on, about nine months after it was promised. The machine, based on Nvidia DGX H200 systems, is run by La Trobe’s Australian Centre for Artificial Intelligence in Medical Innovation (ACAMI), which was launched last year. It will use AI “to develop immunotherapies, cancer vaccines, med-tech and healthcare,” La Trobe said in a statement.
Telstra launches satellite messaging service

4 days ago | itnews.com.au | Ry Crozier

Telstra has commercially launched Starlink-backed satellite-to-mobile messaging just weeks after live trials, albeit initially only for Samsung Galaxy S25 series devices “updated with the latest software”. The service, which allows the transmission of text messages when outside the telco’s mobile network coverage area, is “available for consumer and small business customers on Telstra month-to-month mobile plans”, consumer executive Tom Beach said.
India's alarm over Chinese spying rocks CCTV makers

5 days ago | itnews.com.au | Aditya Kalra

Global makers of surveillance gear have clashed with Indian regulators in recent weeks over contentious new security rules that require manufacturers of CCTV cameras to submit hardware, software and source code for assessment in government labs, official documents and company emails show.
Coles merges digital and customer leadership

5 days ago | itnews.com.au | Eleanor Dickinson

Coles will no longer have a standalone chief digital officer, combining the function with customer responsibilities under a single executive. The retailer has appointed the CEO of its Liquor business Michael Courtney as its new chief customer and digital officer in a move geared towards bringing its “in-store and online experiences together”.
Vic firefighters doing battle with IT outages

5 days ago | itnews.com.au | Ry Crozier

Firefighters in Victoria say that critical IT systems have failed six times in as many weeks, with the union asking for a parliamentary inquiry. The United Firefighters Union said Sunday that “three separate IT systems” failed on April 26, May 2, May 24, May 26, May 27 and May 31. The systems are used “to dispatch trucks, track crews, coordinate resources” and locate hydrants, the union said in a statement.
Transport for NSW restructures tech division

1 week ago | itnews.com.au | Eleanor Dickinson

Transport for NSW has restructured its technology division, creating a new 'Group Technology' unit as part of a push for a “more centralised and strategic approach” to service delivery. The shake-up follows the recent appointment of Jason Tuendemann as group chief technology officer in April, after chief technology and innovation officer Kurt Brissett left to join construction firm Built.