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VKTR is your go-to resource for navigating AI in the workplace. We provide everyday users and leaders with actionable examples, essential tools, and valuable insights they need to succeed in the rapidly evolving world of AI, no matter the industry or position.

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How to Address the Security Risks of AI Collaboration Tools

1 week ago | vktr.com | Erica Sweeney

From roofing firms to coffee shops, businesses are rethinking cybersecurity in the age of AI. ChatGPT, Slack and other artificial intelligence (AI) collaboration tools helped Lava Roofing Maui in Hawaii connect its employees and be more organized and efficient. But owner and CEO Daniel Roberts didn’t anticipate that these platforms could bring cyber risks. “Security wasn’t top-of-mind right away, mainly because roofing and construction typically feel far removed from cyber threats,” Roberts said.
Erica Sweeney - Profile

1 week ago | vktr.com | Erica Sweeney

AI DisruptionVKTR brings you the AI trends, use cases and implementations that are revolutionizing work — across industries and roles.
10 Takeaways From Tech's Biggest News Week of 2025

1 week ago | vktr.com | Alex Kantrowitz

Anthropic, Apple, Google, OpenAI and Microsoft all made big headlines in a wild week of AI and other tech news. Here's the view from the ground. Table of ContentsThe Gist1. Scaling Isn’t Dead Yet2. But, There’s a Hedge3. Sergey Brin: Algorithmic Enhancements Will Lead4. AI Progress Will Move Faster5. Look Out for the First AI-Generated Crisis6. Video Generation Just Leapt Forward in a Massive Way7. The Sam Altman—Jony Ive Partnership Is a Signal8.
Research Shows Human-Centered AI Key to CX Success

1 week ago | vktr.com | Michelle Hawley

A new study reveals significant gaps between business assumptions and actual customer preferences in AI-driven service experiences. Key TakeawaysAI integration focus. 81% of businesses have implemented AI in contact centers. Customer expectations gap. Leaders misjudge priorities like self-service and wait times. CX leader impact. Senior executives must align technology with trust to retain customers. Five9 released its 2025 Business Leaders Customer Experience Report on May 29, 2025.
The Real Cause of AI-Related Job Loss

1 week ago | vktr.com | David Barry

As AI adoption accelerates, poor strategy, not the technology itself, is driving job losses, skill gaps and cultural breakdown. As generative artificial intelligence (AI) reshapes the global workplace, companies such as Cisco, UPS, Duolingo and Klarna are incorporating automation while simultaneously cutting jobs, despite earlier assurances that AI would not lead to layoffs.
A Strategic Leader’s Guide to AI Fundamentals

1 week ago | vktr.com | Myles Suer

Learn the AI essentials every business leader needs, from machine learning basics to generative and agentic AI strategies. Editor's Note: This is Part 4 of our AI Revolution series. Don't miss Part 1, Part 2 and Part 3. Business leaders do not need to become coders to thrive in the age of AI. David De Cremer, author of "The AI-Savvy Leader," argues the key for leaders is not fluency in Python or mastery of neural networks but a foundational understanding of artificial intelligence.
AI Is Restructuring HR. How It's Affecting the Workforce

1 week ago | vktr.com | Mark Feffer

Employers are taking advantage of AI to not only improve how people work but to restructure their workforce. A few headlines show how this is being done. Few HR leaders today will argue about how artificial intelligence will affect HR. Analysts and industry media speculate relentlessly about that. What gets less attention is the effect streamlined HR has on the rest of the company. Inside and outside HR, AI’s effect on the workforce is still up for debate.
Glean Launches New Agent Capabilities and Features at Glean:GO

1 week ago | vktr.com | Siobhan Fagan

Glean launched over 40 new features and functionality, most of which revolved around its Agent offering, at its Glean:GO event in San Francisco on May 20. Glean gave Microsoft Build and Google I/O a run for their money today with a raft of announcements and AI product launches at its inaugural Glean:GO conference in San Francisco. Not bad for a company that emerged from stealth mode less than four years ago.
Google's Demis Hassabis and Sergey Brin on AI's Future, AGI and DeepThink

1 week ago | vktr.com | Alex Kantrowitz

Google DeepMind CEO Demis Hassabis and co-founder Sergey Brin explore AI's path to AGI, new reasoning breakthroughs,and what's next for AI at Google IO 2025. Google this week announced a series of impressive AI updates at its IO developer conference, including improved video generation, expanded AI Mode in search and an advanced reasoning architecture called Deep Think.
What Google I/O Introduced to the Digital Workplace

1 week ago | vktr.com | David Barry

Google I/O featured a number of consumer-sided announcements, but that doesn't mean the digital workplace went ignored. Here's what was announced. The tech world unofficially declared May AI month this year. Following the first day of Microsoft Build 2025 — where Copilot dominated the conversation with major integrations across Windows, Office and Azure — Google shared its vision at Google I/O 2025. One thing is clear from both events: we’re no longer in an era where AI is a feature.