Amanda Downie

2 weeks ago | ibm.com | Molly Hayes |Amanda Downie

AI assistants, a more intelligent and sophisticated form of chatbot, understand natural language commands and use a conversational AI interface to complete tasks. They can be integrated into digital HR solutions to quickly retrieve specific company information for an employee, answer questions about specific policies or complete administrative requests based on natural language. AI agents, proactive systems that operate independently to meet specific goals, augment the HR process in myriad ways.