Andrew Schwedel

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Articles

Protection gaps expected to worsen across all lines of insurance business through 2030, finds Bain & Company

3 weeks ago | bain.com | Sean O'Neill |Andrew Schwedel

March 31, 2025 min read Press release Protection gaps expected to worsen across all lines of insurance business through 2030, finds Bain & Company About Bain & CompanyBain & Company is a global consultancy that helps the world’s most ambitious change makers define the future.
Stress: It's Tough at the Top

Nov 14, 2024 | bain.com | Andrew Schwedel |James Root

Stress: It's Tough at the Top
Stress: No Surprise, It Hurts Worker Satisfaction and Loyalty

Nov 14, 2024 | bain.com | Andrew Schwedel |James Root

Highly stressed workers are 3.5 times more likely to be dissatisfied and 1.7 times more likely to be disloyal.
Stress: Wellness Programs Don't Work the Way You Think

Nov 14, 2024 | bain.com | Andrew Schwedel |James Root

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After Years of Customer Loyalty Programs in Insurance, What Works, and What’s Next?

Apr 12, 2024 | bain.com | Henrik Naujoks |Sean O'Neill |Andrew Schwedel |Phil Sager

Earning customers’ loyalty has long been a bedrock principle for sustained success in insurance. A corporate culture that puts the customer’s perspective front and center tends to build a better customer experience that also generates superior economics. Customers who are promoters of an insurer are more apt to refer friends and family, stay longer, buy more of the carrier’s products, and cost less to serve than more neutral customers or outright detractors.
Present Shock and Future Sensing

Jan 10, 2024 | bain.com | Andrew Schwedel |James Root |Karen Harris |Dunigan O'Keeffe

As disruptions and crises have piled up in recent years, business leaders might be forgiven for wondering, “Are we done yet?” Between Covid-19, inflation, political polarization, the rise of artificial intelligence (AI), wars in Ukraine and the Middle East, and recession fears across many countries, the macro environment is more uncertain than it has been for decades. Worse, traditional economic indicators seem to have lost their predictive power.
The trade-off for a longer life is a longer career—massive consulting firm Bain says 150 million jobs will go to older workers over the next decade

Jul 20, 2023 | bain.com | Andrew Schwedel

Andrew Schwedel spoke with Fortune about the rise of aging workers in the global labor force and how employees’ motivations evolve as they age.
About 150 million jobs will shift to older workers by 2030, says Bain & Company

Jul 18, 2023 | bain.com | Andrew Schwedel

My colleague Andrew Schwedel spoke with CNBC TV about Bain’s recent study, 'Better with Age: The Rising Importance of Older Workers,’ discussing ways employers can tap into the unique skills and motivations of an aging workforce.
Better with Age: The Rising Importance of Older Workers

Jul 13, 2023 | bain.com | James Root |Andrew Schwedel |Mike Haslett |Nicole Bitler

Walking corporate halls for the last two decades you will have become used to the conventional moaning about a shortage of talent, skill gaps, and the weakening loyalties of younger workers to their firms. More recently, you will have begun to hear about aging workforces, perhaps followed by a self-deprecating quip about the indignities of older age. It’s time to stop the giggles. Populations are aging; work lives are lengthening (see Figure 1).