Andrew Toma

Feb 27, 2024 | bcg.com | Olaf Rehse |Andrew Toma |Fabrice Roghé |Sukand Ramachandran

Support functions live at the center of a company but are rarely centered around value. BCG develops the vision, capabilities, and processes that allow support functions—such as digital shared services, finance, HR, and procurement—to spark growth and resilience while containing costs. Savvy companies are extracting value from their own backyard—or, more precisely, back office.

Sep 22, 2023 | bcg.com | Jaap Backx |Benjamin Rehberg |Andrew Toma

Here’s an eye-opening finding: in a BCG survey of industry-leading companies—those with annual revenue growth of more than 10% —two out of three executives saw an urgent need to redesign their operating models. These companies are all top performers. What’s going on? Post-pandemic and still early in the AI and generative AI (GenAI) revolution, companies are grappling with big questions. How do we stay ahead on growth, innovation, and profitability while withstanding disruption?