Fabrice Roghé

Feb 27, 2024 | bcg.com | Olaf Rehse |Andrew Toma |Fabrice Roghé |Sukand Ramachandran

Support functions live at the center of a company but are rarely centered around value. BCG develops the vision, capabilities, and processes that allow support functions—such as digital shared services, finance, HR, and procurement—to spark growth and resilience while containing costs. Savvy companies are extracting value from their own backyard—or, more precisely, back office.

Feb 8, 2024 | bcg.com | Fabrice Roghé

Less than half of companies believe their global business services function adds value. This requires GBS organizations to adopt a new mindset—one that goes “Beyond GBS.”“Beyond GBS” organizations strengthen their ownership of end-to-end outcomes. They run GBS like a business in terms of performance, cost, and service levels, and they attract more attention from the C-suite.