
Articles
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3 weeks ago |
advance-he.ac.uk | Juliette Morgan |Ben McCarthy
In his original blog following the publication of Advance HE’sFramework for Student Needsin 2023, Professor Edward Peck encouraged higher education providers (HEPs) to go ‘back to basics’ and rethink their approach to student support. Through the Framework for Student Needs, we have argued that current approaches to student support are being challenged, to the extent that they may no longer be fit for the future.
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2 months ago |
salesforceben.com | Sasha Semjonova |Ben McCarthy
It has recently been announced that Logik.AI, an AI-powered CPQ solution, has been acquired by ServiceNow. This comes not long after ServiceNow stepped into the world of CRM, and Logik.AI’s strong sales and commerce capabilities will allow ServiceNow’s growing CRM presence to be accelerated through greater efficiency and higher productivity.
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2 months ago |
salesforceben.com | Ben McCarthy |Sasha Semjonova
Artificial intelligence has been the buzzword in the Salesforce ecosystem for over two years now. We are being told that if we as professionals and businesses don’t adapt to this new reality, we’re going to be all out of jobs. Whilst I can’t say for sure if this is true, what I can tell you is that ChatGPT saves content creators like me hours, days, and possibly collectively, years of time.
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2 months ago |
salesforceben.com | Ben McCarthy |Tom Bassett |Tim Combridge |Lucy Mazalon
Summer ‘25 is almost here, and things are heating up in the Salesforce world. The upcoming release is just around the corner, bringing a fresh batch of exciting features and updates that are set to make our experiences even better. There are several agenda items to prepare for with each release, but at this point, there are only a couple of key things you need to know: 1) how to prepare your sandbox and 2) when your instance will undergo the upgrade.
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Mar 26, 2025 |
salesforceben.com | Ben McCarthy |Caitlin Graaf |Key Takeaways |Andreea Doroftei
While the demand for Salesforce professionals in 2024 dropped by 37% according to the 10k Salesforce Talent Ecosystem Report, Salesforce Architects still find themselves at an advantage due to their expertise and Salesforce customers being willing to engage them either as consultants or even full-time employees.
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