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Nov 28, 2023 | 
cumanagement.com | Bill Vogeney |Sam Plester |Theresa Witham
6 minutes Insights and practical tips for making incremental changes that ignite participation and drive positive outcomes For credit union executives, effective strategic planning is crucial to establish a clear path for future growth and long-term success. However, the success of any strategic plan depends on the active involvement and engagement of the board of directors.
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Nov 27, 2023 | 
cumanagement.com | Bill Vogeney |Sam Plester |Theresa Witham
According to statistics from McKinsey’s State of the Organization 2023, 60% of leaders believe organizational resilience will become more important in the future, yet only 14% of organizations have adopted a fully agile operating model. The same report found that resilient companies generated 10% more in total shareholder return between the fourth quarter of 2019 and the second quarter of 2020.
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Nov 24, 2023 | 
cumanagement.com | Bill Vogeney |Sam Plester |Theresa Witham
Digital transformation is a top trend this year for credit unions, and that includes enabling mobile wallet payments to improve the member experience and drive growth. Supporting flexible payment experiences that include digital wallet apps (like Apple Pay, Google Pay, PayPal, Venmo and Cash App) is critical to help credit unions stay competitive and relevant, particularly with younger members.
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Nov 22, 2023 | 
cumanagement.com | Bill Vogeney |Sam Plester |Theresa Witham
Sponsored by Lynx Technology Partners, a CUES Supplier member Credit unions are a vital part of the financial system, providing financial services to millions of people around the world. However, they are also a prime target for cybercriminals, who are drawn to their rich trove of sensitive data, such as names, addresses, Social Security numbers and account information. In 2023, the National Credit Union Administration reported a 25% increase in cybersecurity incidents at credit unions.
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Nov 21, 2023 | 
cumanagement.com | Bill Vogeney |Sam Plester |Theresa Witham
6 minutes Start practicing these techniques months ahead. Communication, language, and linguistics styles used by women in CEO interviews have more of a chance of producing a critical assessment or unwanted outcome than those used by men. Preparing for a CEO interview is an ideal time to increase attention to linguistic practices to produce positive assessments from the search committee.
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Nov 17, 2023 | 
cumanagement.com | Bill Vogeney |Sam Plester |Diane Franklin |Jennie Boden
4 minutes Speaking up can be scary, especially if you’re the only woman in the room, but it’s important to call attention to problematic behavior in the workplace. I recently observed credit union CEO introduce a new, young, female staff member to a predominantly male board of directors. The male board members lined up to welcome her—a new staff member they hardly knew—with a hug.
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Nov 17, 2023 | 
cumanagement.com | Bill Vogeney |Sam Plester |Diane Franklin |Pamela Mills-Senn
5 minutes The desire to make meaningful decisions that positively impact members’ lives inspired Lyla Elliott’s credit union journey and led her to TwinStar CU. Lyla Elliott, CCM, director of consumer loan production for $2.3 billion TwinStar Credit Union, got her first taste of the industry back in 2008 when she was employed by a credit union service organization in Washington state.
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Nov 17, 2023 | 
cumanagement.com | Bill Vogeney |Sam Plester |Diane Franklin |Amy Freed Stalzer
9 minutes Getting started early on financial planning and learning how to negotiate for salary and benefits are critical first steps to long-term financial health for women. Gaps in financial literacy and a lack of preparedness when negotiating for salary and benefits during the hiring process can have a costly impact on female executives. The well-documented gender wage gap in the United States puts working women behind the curve on hitting their goals for salary, savings and benefits.
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Nov 16, 2023 | 
cumanagement.com | Bill Vogeney |Sam Plester |Diane Franklin
5 minutes 5 suggestions each for your institution and the people it serves Fraud has become more of a factor for consumers and businesses alike, especially check fraud. Several recent media reports have incorrectly positioned the process of sending checks via postal mail as unsafe. Despite those reports, checks are still a secure form of payment and one of the safest ways to send money. Checking fraud typically takes three forms:Altered checks.
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Nov 16, 2023 | 
cumanagement.com | Bill Vogeney |Sam Plester |Diane Franklin
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