Calimna Sladic

Sep 7, 2023 | imd.org | Sarah Toms |Goutam Challagalla |Mark J Greeven |Calimna Sladic

Over the past year, attention across the board has shifted away from the metaverse to advances in AI. While AI’s breakthrough moment took decades to materialize, many wonder if this same moment for the metaverse is finally about to happen. Big technology companies must think there is promise in the idea because they continue to make large investments in extended reality (XR) gear. XR is an umbrella term for virtual, mixed and augmented reality.

Sep 7, 2023 | imd.org | Sarah Toms |Goutam Challagalla |Mark J Greeven |Calimna Sladic

Over the past year, attention across the board has shifted away from the metaverse to advances in AI. While AI’s breakthrough moment took decades to materialize, many wonder if this same moment for the metaverse is finally about to happen. Big technology companies must think there is promise in the idea because they continue to make large investments in extended reality (XR) gear. XR is an umbrella term for virtual, mixed and augmented reality.

Aug 28, 2023 | imd.org | Frédéric Dalsace |Mark J Greeven |Didier Bonnet |Calimna Sladic

Net promoter score (NPS®) has become a ubiquitous metric in the business world. NPS was developed in 2003 by Fred Reichheld, a partner at US management consultancy, Bain & Company, as a predictor of how firms would grow. Over the past 20 years, it has seen astonishingly widespread adoption: as many as two-thirds of Fortune 1000 businesses reportedly use NPS or one of its variants.