Carolyn Heinze

Freelance Writer, TechTarget at Freelance

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Articles

IRONSCALES Introduces Deepfake Protection to the Industry, Lenovo Unveils New Data Storage Solutions, and More

2 weeks ago | channelpronetwork.com | Matt Whitlock |Joel Zaidspiner |Anjali Fluker |Carolyn Heinze

MSP Technology News HeadlinesDeepfake protection leads the headlines for this week, but there's also a lot of interesting technology news from all over the industry. From cybersecurity to career growth to partner program enhancements, you'll want to stay in the know. Ready for a quick rundown of this week's MSP news and partner program updates?
7FigureMSP, Louisville

3 weeks ago | channelpronetwork.com | Joel Zaidspiner |Anjali Fluker |Carolyn Heinze |Matt Whitlock

Join ChannelPro Vice President and Associate Publisher Joel Zaidspiner live at 7FigureMSP in Louisville, KY. In this episode of Voice of the Vendor, he speaks with Semel Consulting, Cielo, and 7FigureMSP's Chris Wiser. Join ChannelPro Vice President and Associate Publisher Joel Zaidspiner live at 7FigureMSP in Louisville, KY. In this episode of Voice of the Vendor, he speaks with Semel Consulting, Cielo, and 7FigureMSP's Chris Wiser. Vendors interviewed:
How developers can benefit from AI in job hiring

1 month ago | theserverside.com | Carolyn Heinze

How developers can take advantage of AI recruiting tools For job seekers, a major challenge has always been how to write a solid resume that stands out from the crowd and makes it to the top of the recruiter's pile of potential hires. That's still the goal, even when a company uses AI in its recruiting processes. When software developers engage with companies that use AI to screen resumes, they should keep it simple, Gupta advises.
Unheavenly Acoustics

1 month ago | avnetwork.com | Carolyn Heinze

Architecturally, churches can range from elaborate cathedrals to converted retail spaces. Stylistically, they may strive to deliver professional concert-level musical performances or prefer more traditional, reserved worship. All of this means that when it comes to designing and integrating a solid audio system, there is no cookie cutter approach.
5 steps to follow for LMS implementation success

1 month ago | techtarget.com | Carolyn Heinze

Learn what needs to happen during an LMS implementation to ensure the process goes as well as possible and the new LMS delivers a positive ROI for your company.
The Dr. Jekyll and Mr. Hyde of AI and DEI

2 months ago | techtarget.com | Carolyn Heinze

Despite headlines that suggest otherwise, many business and IT leaders are still committed to creating inclusive and just workplaces. Some are turning to AI for help. Much of the diversity, equity, and inclusion (DEI) practitioner's job involves gathering and analyzing information on the employee experience within an organization. Increasingly, businesses are using AI technologies to better understand the complex data sets that can help them make a difference.
Why diversity in tech teams is important

Feb 3, 2025 | techtarget.com | Carolyn Heinze

Diversity is key to driving organizational success, yet DEI initiatives have become a controversial topic. Learn how diversity in tech teams can help companies in a myriad of ways.
3 Questions with Paul Hager

Jan 20, 2025 | channelpronetwork.com | Matt Whitlock |Anjali Fluker |Carolyn Heinze

Ingram Micro Vice President of Services, Paul Hager, shares his thought on addressing an MSPs AI skills gap, what kinds of services belong in an MSPs AI as-a-service package, and how MSPs can convince customers to invest in AI.
Cytracom Acquires Telivy, Island Pro Router Released, Cisco Unveils AI Defense, and more

Jan 17, 2025 | channelpronetwork.com | Matt Whitlock |Anjali Fluker |Carolyn Heinze |PEDRO PEREIRA

Ready for a quick rundown of this week's industry happenings and key channel headlines? Scroll on down!Continues expanding its infrastructure platform built for managed service providers Key quote from the news release:"This acquisition represents the next phase in our mission to empower MSPs with comprehensive critical infrastructure solutions.
How MSPs Can Enhance Productivity, Security, and Customer Satisfaction

Jan 13, 2025 | channelpronetwork.com | Anjali Fluker |Carolyn Heinze |PEDRO PEREIRA |Matt Whitlock

Enhance your MSP offerings with GenAI. Explore the opportunities for automation, noise reduction, and data insights in customer service. This is the second part in a series of articles that discuss how MSPs can use AI to improve their service offerings. Read Part 1 here. Generative AI (GenAI) offers significant opportunities for MSPs to improve their own operations and service offerings.