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Jul 26, 2024 | 
forbes.com | Daniel R. Schlaepfer
In the wake of the GameStop saga in January 2021, the practice of payment for order flow (PFOF) came under the spotlight. I argued at the time – and still think – that PFOF should be banned. By rerouting trading orders through major brokerages, companies like Robinhood can offer traders ‘commission-free’ trading, which is no such thing. In reality, the traders have become the product. In the three and a half years since, something even more sinister than PFOF has engulfed the trading world.
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Jun 18, 2024 | 
forbes.com | Daniel R. Schlaepfer
In an essay titled ‘Why AI Will Save The World, ' a16z General Partner Marc Andreessen argues that the contemporary panic over artificial intelligence’s harmful potential is overblown. Fundamentally, Andreessen argues, AI is a glorified toaster; it’s made up of inputs, processes, and outputs. In other words, it has no potential—and will not develop any desire—to take over the world on its own terms. Fundamentally, I agree with the premise.
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Sep 13, 2023 | 
finextra.com | Steve Sabin |Steve Wilcockson |Daniel R. Schlaepfer |Ainur Zhanturina
Pay-per-use (PPU) business models are fast gaining ground in asset finance, especially for the leasing of commercial equipment and vehicles. But to date, automotive subscriptions have been slower to grow market share in the consumer space. Now, is the pace
of change about to accelerate in auto finance?
Understandably, auto finance providers have been previously reluctant to jump from years of experience in managing credit risk to navigating the less familiar utilization risks that come with PPU.
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Sep 13, 2023 | 
finextra.com | Steve Sabin |Steve Wilcockson |Daniel R. Schlaepfer |Ainur Zhanturina
Even in tough macroeconomic times, commercial lending keeps markets moving and banks growing. And on the face of it, there are few better places to drive growth than Europe, where a multitude of bustling economies provide big opportunities for cross-border
expansion.
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Jul 6, 2023 | 
finextra.com | Steve Morgan |Neil Glover |Daniel R. Schlaepfer |Mete Feridun
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Jul 5, 2023 | 
finextra.com | Ritesh Jain |Jamel Derdour |Daniel R. Schlaepfer |Anna Monteiro
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Jul 5, 2023 | 
finextra.com | Daniel R. Schlaepfer |Mete Feridun |Anna Monteiro |Nick Green
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Jul 3, 2023 | 
finextra.com | Anna Monteiro |Nick Green |Ray Connolly |Daniel R. Schlaepfer
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Jul 3, 2023 | 
finextra.com | Anna Monteiro |Nick Green |Ray Connolly |Daniel R. Schlaepfer
Some 90% of financial services leaders agree that
delivering better customer experience (CX) drives significant financial returns for their organization. Arguably, it is in the contact center where the connection between CX and financial impact is most apparent. Typically, contact centers are hugely expensive for financial institutions to run. Relatively simple customer issues such as paying a bill might cost a few dollars per call, measured in employee time.
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Jun 27, 2023 | 
finextra.com | Nick Green |Ray Connolly |Daniel R. Schlaepfer |Yahya Mohamed Mao
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