David Dungay

London

Editor-in-Chief at UC Today

Editor-in-Chief at XR Today

Editor-in-Chief @uctodaynews @cxtodaynews @xrtodaynews #Business #Tech #Channelexpert #Cloud #CX #UC #AI #VR #AR #DigitalWorkplace 🇬🇧😎

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Articles

Celebrating 8 Years of Microsoft Teams

1 month ago | uctoday.com | David Dungay

Eight years ago, Microsoft Teams was introduced as the next iteration in workplace collaboration, transforming the way teams communicate, share files, and manage projects. Today, as we celebrate its eighth anniversary, Microsoft Teams stands out as a dominant collaboration platform with over 300 million users worldwide. Over the past year alone, Microsoft Teams has seen remarkable advancements, from AI-agents to enhanced compliance recording capabilities.
Top 5 Trends for Teams BYOD in 2025

1 month ago | uctoday.com | David Dungay

Meetings continue to evolve as businesses redefine what is essential in a hybrid work environment. BYOD (Bring Your Own Device) approaches continue to impact meeting room experiences, blending flexibility, interoperability and AI. Industry experts Gauthier Renard, Group Lead Product Management, ClickShare, Barco, and Sandhya Rao, VP of Product, Microsoft Teams, shared their top trends shaping BYOD and meeting room technology.
Beyond the Network - Alianza’s Game Plan

1 month ago | uctoday.com | David Dungay

I spoke to Brian Beutler, CEO of Alianza, about how he is viewing the service provider space and where the company is right now following the recent Metaswitch acquisition. Q & ADavid Dungay: Brian, earlier we heard some compelling data from Cavell indicating that around 75% of customers are looking to consolidate their provider relationships. How does this trend influence the service provider landscape?
Partners Can Capitalize on Microsoft Teams Growth

1 month ago | uctoday.com | David Dungay

Microsoft Teams has firmly established itself as the business world’s dominant communication and collaboration platform. Organizations increasingly rely on Teams for their day-to-day operations making it the focal point of many employees’ working day. With its tight integration into the 365 suite, it’s a compelling proposition which few vendors can match.
Michels on Mitel's Chapter 11, the Importance of MDEP & Alianza's Strategy

1 month ago | uctoday.com | David Dungay

In this explosive UC Today interview, David Dungay sits down with Dave Michels, renowned analyst and founder of TalkingPointz, to dissect the biggest stories shaking up the UC & collaboration space from the latest TalkingPointz Insider Report. From Microsoft’s secret weapon in MDEP to Alianza’s major acquisition of Metaswitch and the latest developments in the Mitel Chapter 11 saga, this conversation is a must-watch for anyone in the enterprise comms industry.
QSC & Acuity Shake Up the AV and Intelligent Spaces Industry

1 month ago | uctoday.com | David Dungay

In this exclusive UC Today interview, David Dungay sits down with Jatan Shah, President of QSC, and Peter Hahn, President of Acuity Intelligent Spaces, to discuss QSC’s exciting new chapter under Acuity’s umbrella. With a shared vision for intelligent, connected spaces, this partnership is set to revolutionize AV, IT, and building management. What does this mean for QSC’s innovation roadmap, technology integration, and long-term growth?
Setting the Record Straight on Avaya

1 month ago | uctoday.com | David Dungay

For those paying attention to the ongoing saga of Avaya, it’s clear the company is going through a transition period as it refocuses on the ‘Global 1500’ (Avaya’s top 1500 customers) and continues to axe elements of the business that don’t support that vision. The market is full of speculation, and the company’s lack of clear messaging has left partners and customers scrambling for answers. So, let’s cut through the noise and set the record straight. The 200-Agent Myth – Misunderstood?
Top Tips for Making Teams BYOD a Success

1 month ago | uctoday.com | David Dungay

For those IT Teams trying to offer more flexibility, Teams BYOD has emerged as a great alternative for IT teams trying to support flexible hybrid working strategies and drive productivity across their organizations. Although we have seen a huge growth in the Microsoft Teams Room (MTR) segment, with over one million installed rooms (April 2024), BYOD spaces are favoured as a quick plug-and-play and cost-efficient alternative which can still provide powerful collaboration features for users.
Microsoft Teams Update (March 2025)

1 month ago | uctoday.com | David Dungay

Welcome to UC Today’s Microsoft Teams Monthly Update with David Dungay and Tom Arbuthnot! This month’s episode is packed with game-changing updates, and we’ve got an expert panel to dissect every major development. Joining David are:Tom Arbuthnot – Microsoft Teams & UC expertJosh Blalock – Industry thought leaderSatish Upadhyaya – Microsoft specialistRyan Herbst – UC strategistWhat’s on the agenda? Skype is officially dead! What does this mean for enterprises?
Why Mitel Resellers Should Embrace Microsoft Teams

1 month ago | uctoday.com | David Dungay

“As a reseller of Mitel systems, you’re at a crossroads,” says Mark Herbert, Partner Evangelist at Dstny. The shift from on-premise telephony to cloud-based Unified Communications as a Service (UCaaS) continues as the dominance of a few providers becomes apparent. The strength of Microsoft Teams is clear, with over 300 million daily active users.