David Dungay

London

Editor-in-Chief at UC Today

Editor-in-Chief at XR Today

Editor-in-Chief @uctodaynews @cxtodaynews @xrtodaynews #Business #Tech #Channelexpert #Cloud #CX #UC #AI #VR #AR #DigitalWorkplace 🇬🇧😎

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Articles

Microsoft Teams Update (May 2025)

6 days ago | uctoday.com | David Dungay

Watch on YouTube. In this UC Today exclusive, host David Dungay is joined by Microsoft experts Tom Arbuthnot, Kevin Kieller, Amanda Sterner, Ryan Herbst, Satish Upadhyaya, and Tom Halards for the highly anticipated Microsoft Teams Monthly Update.
The Latest News on Microsoft's Work Trend Index, the IDC's Most Recent UC Report, and Avaya Infinity

1 week ago | uctoday.com | David Dungay

Watch on YouTube. In this episode of the Big UC News Show, host David Dungay is joined by co-host Kieran Devlin and a panel of industry thought leaders: Melody Brue, Blair Pleasant, Dom Black, and Zeus Kerravala. Together, they unpack the implications of Microsoft's latest Work Trend Index, which imagines a future built on AI-powered "agentic" organizations.
Celebrating 8 Years of Microsoft Teams

2 months ago | uctoday.com | David Dungay

Eight years ago, Microsoft Teams was introduced as the next iteration in workplace collaboration, transforming the way teams communicate, share files, and manage projects. Today, as we celebrate its eighth anniversary, Microsoft Teams stands out as a dominant collaboration platform with over 300 million users worldwide. Over the past year alone, Microsoft Teams has seen remarkable advancements, from AI-agents to enhanced compliance recording capabilities.
Top 5 Trends for Teams BYOD in 2025

2 months ago | uctoday.com | David Dungay

Meetings continue to evolve as businesses redefine what is essential in a hybrid work environment. BYOD (Bring Your Own Device) approaches continue to impact meeting room experiences, blending flexibility, interoperability and AI. Industry experts Gauthier Renard, Group Lead Product Management, ClickShare, Barco, and Sandhya Rao, VP of Product, Microsoft Teams, shared their top trends shaping BYOD and meeting room technology.
Beyond the Network - Alianza’s Game Plan

2 months ago | uctoday.com | David Dungay

I spoke to Brian Beutler, CEO of Alianza, about how he is viewing the service provider space and where the company is right now following the recent Metaswitch acquisition. Q & ADavid Dungay: Brian, earlier we heard some compelling data from Cavell indicating that around 75% of customers are looking to consolidate their provider relationships. How does this trend influence the service provider landscape?
Partners Can Capitalize on Microsoft Teams Growth

2 months ago | uctoday.com | David Dungay

Microsoft Teams has firmly established itself as the business world’s dominant communication and collaboration platform. Organizations increasingly rely on Teams for their day-to-day operations making it the focal point of many employees’ working day. With its tight integration into the 365 suite, it’s a compelling proposition which few vendors can match.
Michels on Mitel's Chapter 11, the Importance of MDEP & Alianza's Strategy

2 months ago | uctoday.com | David Dungay

In this explosive UC Today interview, David Dungay sits down with Dave Michels, renowned analyst and founder of TalkingPointz, to dissect the biggest stories shaking up the UC & collaboration space from the latest TalkingPointz Insider Report. From Microsoft’s secret weapon in MDEP to Alianza’s major acquisition of Metaswitch and the latest developments in the Mitel Chapter 11 saga, this conversation is a must-watch for anyone in the enterprise comms industry.
QSC & Acuity Shake Up the AV and Intelligent Spaces Industry

2 months ago | uctoday.com | David Dungay

In this exclusive UC Today interview, David Dungay sits down with Jatan Shah, President of QSC, and Peter Hahn, President of Acuity Intelligent Spaces, to discuss QSC’s exciting new chapter under Acuity’s umbrella. With a shared vision for intelligent, connected spaces, this partnership is set to revolutionize AV, IT, and building management. What does this mean for QSC’s innovation roadmap, technology integration, and long-term growth?
Setting the Record Straight on Avaya

2 months ago | uctoday.com | David Dungay

For those paying attention to the ongoing saga of Avaya, it’s clear the company is going through a transition period as it refocuses on the ‘Global 1500’ (Avaya’s top 1500 customers) and continues to axe elements of the business that don’t support that vision. The market is full of speculation, and the company’s lack of clear messaging has left partners and customers scrambling for answers. So, let’s cut through the noise and set the record straight. The 200-Agent Myth – Misunderstood?
Top Tips for Making Teams BYOD a Success

2 months ago | uctoday.com | David Dungay

For those IT Teams trying to offer more flexibility, Teams BYOD has emerged as a great alternative for IT teams trying to support flexible hybrid working strategies and drive productivity across their organizations. Although we have seen a huge growth in the Microsoft Teams Room (MTR) segment, with over one million installed rooms (April 2024), BYOD spaces are favoured as a quick plug-and-play and cost-efficient alternative which can still provide powerful collaboration features for users.