G. Ross Baker

Aug 26, 2024 | ijic.org | Carolyn Gray |James Shaw |G. Ross Baker |Kerry Kuluski

IntroductionThe International Foundation for Integrated Care (IFIC)’s 2023 Annual Survey, “Are we there yet?” surveyed IFIC network members (including health care leaders, managers, front line providers, patients and carers, and researchers) about their opinions regarding their regions’ progress towards coordinated and continuous care.

Aug 14, 2024 | longwoods.com | Kerry Kuluski |Carol Fancott |Maggie Keresteci |G. Ross Baker

HealthcarePapers 22(Special Issue) July 2024 : 72-77.doi:10.12927/hcpap.2024.27364 How can we effectively partner during crises? How can partnership with communities, patients, caregivers, providers and leaders be sustained and even evolve during difficult times? The opening paper of this special issue (Kuluski et al. 2024) probed these questions.

Jul 30, 2024 | longwoods.com | Kerry Kuluski |Carol Fancott |Maggie Keresteci |G. Ross Baker

Patient and caregiver engagement is a core component of high-quality healthcare systems. The COVID-19 pandemic revealed to us the fragility of patient and family engagement that was not as firmly rooted in the health system as expected. In this paper, we reflect on case examples from healthcare organizations across Canada where pivots and adaptations were made to patient engagement activities. We share core enablers of engagement in times of high system stress, drawing on illustrative examples.

Jun 6, 2024 | longwoods.com | G. Ross Baker

Patient safety provides an important foundation for high-quality care. Research in Canada and elsewhere has identified substantial levels of harm in hospitals and other settings; these results spurred the development and spread of safety practices, along with strategies to strengthen organizational training, incident reporting and analysis and a host of resources intended to reduce the burden of harm.

Sep 25, 2023 | onlinelibrary.wiley.com | Monica Aggarwal |Brian Hutchison |Reham Abdelhalim |G. Ross Baker

An effective and efficient health care system relies on building a foundation of high-performing primary care (PC).1 Patient access to a patient-centered medical home (i.e., a single centralized source of care and medical record)2, 3 providing first-contact care that is person-focused over time, comprehensive, and coordinated is associated with better individual and population health, lower care costs, and reduced health inequality.4-7 High-quality PC is defined as “the provision of...