Glynn Davis

4 days ago | theretailbulletin.com | Glynn Davis

GENERAL MERCHANDISE NEWS Customer-centricity has been bandied around for years but it has all too often been based around a data-driven, digital-first approach that has often had the objective of stripping-out friction. In the physical space this has frequently involved getting people in and out the door as fast as possible. Whether that is through self-checkouts, just-walk-out technology models or kiosks it has contributed to an epidemic in de-humanising retail.

6 days ago | thecaterer.com | Glynn Davis

From rotas to sales forecasts, hospitality businesses are saving costs and satisfying employees by deploying advanced staff management software. Glynn Davis finds out how Managing labour costs remains at the top of the agenda for all hospitality companies but many organisations are still operating with antiquated labour scheduling systems that are failing to deliver the necessary efficiencies and flexibility.

6 days ago | beerinsider.com | Glynn Davis

David Wood, business development consultant, FRP Advisory1. Earliest Memory of a PubIt would have been somewhere near Tenby in South Wales, circa 1969. I’d have been about 13, and on a family holiday. Stood outside with half a pint of shandy and a packet of crisps. I can vaguely recall the smell of stale beer and smoke. What happened next was my father falling out of a small dinghy into Tenby Harbour, as we planned to embark on a bit of sea fishing.

1 week ago | retailinsider.com | Glynn Davis

What do these restaurants have in common: Selekt Chicken, Chicos, Chicken Valley, Wonder Bird, The Chicken Shop, Slim Chickens, Wingstop, KFC x 2, Pepe’s Piri Piri, Nando’s, Dixy Fried Chicken and Chesters? They are all pretty much located in one high street, a few minutes’ walk from my house in north London. This is ridiculous, right? Surely we have reached peak chicken?

2 weeks ago | theretailbulletin.com | Glynn Davis

COMMENTARY Ikea has garnered amounts of column inches that any brand would die for as it unveiled its much-anticipated new store on London’s Oxford Street to massive crowds keen to see this smaller version of its mammoth-sized blue boxes. There is no doubt the company has continued to engender an affinity with shoppers as seen by the youthfulness of those that have welcomed the new London outlet.