
Joe Lutrario
Deputy Editor at Restaurant
Deputy Editor at Restaurant Business
Deputy Editor of Restaurant magazine. Typos and views my own. Also tweets for @RestaurantMagUK and @plebpizza
Articles
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1 week ago |
restaurantonline.co.uk | Joe Lutrario
The restaurant and pub industries are quietly and cautiously beginning to use AI as a tool for improving efficiency and consistency across operations. From rota scheduling to customer communications and data analysis, AI is starting to reshape how larger hospitality businesses function day-to-day. But while most businesses agree AI is here to stay, there’s a shared recognition of its limitations, particularly around nuance, human tone, and trust.
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1 week ago |
restaurantonline.co.uk | Joe Lutrario
What: A relaxed but slickly run food-led pub in the south London neighbourhood of Camberwell. The Kerfield Arms is from the same stable as The Baring, which launched in Islington in 2022 and has been well received, chalking up a glowing review from The Guardian‘s Grace Dent, who describes it as a “benchmark of where pub dining is heading”. On top of this, it went into the Top 50 Gastropubs list as the highest new entry in 2023 and has since climbed to 17 in the latest list.
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1 week ago |
restaurantonline.co.uk | Joe Lutrario
Jonathan MacDonald: Yes. We have just reopened Ox and Finch following a major refit. We had 40 people to accommodate within our wider business, so it made a lot of sense to launch Miller Street (which houses Margo and Sebb’s) while Ox and Finch was closed. It’s worked out perfectly. Some guys have stayed at the new launches and others are returning to Ox and Finch. We’ve also had to take on a lot more people. JM: Margo and Sebb’s are both flying. The revenue has been great.
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2 weeks ago |
restaurantonline.co.uk | Joe Lutrario
Tell us about the moment you first became interested in wineWhen I was studying at Copenhagen Hospitality College in the early 2000s, I very much missed academic challenges and found those in wine studies, despite not at all being interested in consuming wine at the time. Around the same time, I was fortunate to work alongside a few really inspiring sommeliers.
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2 weeks ago |
restaurantonline.co.uk | Joe Lutrario
Launched by Lowe in partnership with JKS Restaurants in 2014, the modern British restaurant holds a Michelin star and is currently listed on The World’s 50 Best Restaurants 51-100 list and Restaurant’s own list of the top 100 places to eat in the UK. JKS Restaurants will retain the site for a new restaurant project, with more details set to be announced in due course.
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2019 looks set to be a good year for Brighton & Hove restaurant launches. The latest to open its doors is @wildflorhove , a relaxed but professionally run bistro with a focus on wine https://t.co/8UzoTfoKBG

Hi @CanyonUK Need to speak to someone about the fork on my Canyon Spectral 8.0. Have tried to call your warranty department three times over the last few days and have been on hold for 25 mins plus each time. Please can you DM me re Canyon calling me back.

Morning @CanyonUK Been on hold for 27 minutes now. Is there a problem with your tel support at the moment?