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1 week ago | 
forrester.com | Charles Betz |Julie Mohr |Allie Mellen
Another day, another LinkedIn hot take on enterprise architecture. They fall into various camps: those confusing EA with a Marvel villain, others who think that the ten-year-old religious war between “business” and “enterprise” architects has any actual meaning.
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1 week ago | 
forrester.com | Julie Mohr |Charles Betz |Diego Giudice |Allie Mellen
Atlassian has launched a sweeping upgrade to its platform—and the message is crystal clear: AI isn’t just a feature; it’s the foundation. If you’re working in tech, managing teams, or even just part of a business using Jira or Confluence, this isn’t a subtle shift. It’s a tectonic one. Atlassian dropped a full suite of AI-integrated upgrades on April 9, 2025. The centerpiece?
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1 month ago | 
forrester.com | Leslie Joseph |Arielle Trzcinski |Julie Mohr
Agentic AI is rising. The evolution towards pervasive AI agents paves a way towards an “Internet of Agents,” where AI entities seamlessly interact and coordinate tasks across diverse ecosystems. Just as standardized protocols fueled the internet’s exponential growth, a shared framework is crucial to actualizing a globally interconnected agentic workforce. However, today’s AI agents remain trapped in walled gardens.
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1 month ago | 
forrester.com | Frederic Giron |Julie Mohr |Diego Giudice
Forrester is delighted to announce the opening call for our annual global Technology Awards in three categories this year: the Technology Strategy Impact Award, the Enterprise Architecture Award, and the all-new Data & AI Impact Award. These awards aim to recognize high-performing organizations that have enhanced business outcomes with their IT, AI, and data capabilities.
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1 month ago | 
forrester.com | Arielle Trzcinski |Julie Mohr |Charlie Dai
Collaboration emerged as the key to unlocking the power of emerging technology and tackling tough challenges for healthcare at HIMSS25. CEO Hal Wolf called on all healthcare organizations (HCOs) to prepare for change, acknowledging the anxiety and uncertainty many feel amid rapid policy shifts. Healthcare leaders highlighted the lack of preparedness as the pace of change instills a sense of chaos. Vendor conversations revealed they’re struggling with solutions and approaches for handling change.
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1 month ago | 
forrester.com | Meng Liu |Julie Mohr |Charlie Dai
Our latest report, “Top AI Use Cases for Accounts Payable Automation in 2025,” delves into the transformative power of AI in Accounts Payable (AP), highlighting the most impactful use cases. Here’s a sneak peek into the future of AP automation. The AI Transformation in Accounts PayableAI is making waves across various AP processes, from invoice data capture to fraud management.
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1 month ago | 
forrester.com | Alvin Nguyen |Julie Mohr |Stephanie Liu
Forrester was invited to the Siemens Data Center Analyst Event in Zug, Switzerland and received presentations covering a wide variety of data center topics, as well as a tour of their facilities showcasing the practical application of their strategy and products.
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2 months ago | 
forrester.com | Julie Mohr |Naveen Chhabra
After completing The Forrester Wave™: Knowledge Management Solutions, Q4 2024, I wanted to understand where the market was with the adoption of generative AI in knowledge management (KM) workflows. Vendors use genAI to streamline and accelerate different parts of the agile KM process. While there have been some doubts from reference customers about the early results, many vendors are pouring money into genAI to tackle the repetitive tasks that often bog down KM practices.
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Dec 11, 2024 | 
forrester.com | George Lawrie |Alvin Nguyen |Julie Mohr
Over recent weeks many Forrester clients have asked us how prospective tariffs might impact their supply chain processes and supporting applications. What Is The Potential Impact Of New Tariffs On Manufacturing? Whilst there is still a lot to speculate about the wider implications of new tariffs, technology executives and supply chain leaders at US and international manufacturers’ should:Anticipate price increases. A new trade environment might involve increases in raw material costs.
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Dec 9, 2024 | 
forrester.com | Christopher Condo |Julie Mohr |Janet Farrar Worthington
Software Engineering Intelligence (SEI) tools provide insights into the software development process for development leaders. Using SEI tools, dev leaders can optimize their software development processes while improving the developer experience. The market growth in SEI tools directly corresponds to the explosive use of genAI TuringBots, commonly referred to as copilots for software development.
