La Macchia Group

Apr 23, 2024 | bankdirector.com | La Macchia Group

In today’s digital age, where consumers have abundant choices when it comes to financial institutions, banks must offer more than just competitive products. They need a unique brand that connects with their audience, conveys values and distinguishes them from the competition. In a recent study by Deloitte, 82% of financial services executives reported that they believe strong brands are a key differentiator.

Jan 8, 2024 | cuinsight.com | Mark Arnold |Tansley Stearns |Tim Klatt |La Macchia Group

2023 had its share of challenging industry trends to tackle … and 2024 will too. But by staying in the know at the beginning of the year, your credit union can plan to overcome any challenges that await you. Here are four credit union industry trends to be aware of as you stare down the next 12 months. A complex economyThe economic situation will likely remain a thorn in credit unions’ sides in 2024.

Jan 8, 2024 | cuinsight.com | Tansley Stearns |Tim Klatt |La Macchia Group |Liz Santos

Having been raised by an English teacher, I come by my love of words naturally. However, I appreciate that for some, words are just that. I’ve been coached that, at times, my passionate and hyperbolic language can cause some to put their guard up when they hear me speak. I’ve been told that “flowery language” doesn’t matter. When I talk about “impossible dreams,” I’m often asked if I know that impossible means that it cannot happen. I appreciate the challenge and oppositional view.

Jan 8, 2024 | cuinsight.com | Tim Klatt |La Macchia Group |Liz Santos |Bo McDonald

In the credit union world, it’s no secret that change is constant. With the abundance of information available, it can be challenging to gather strategies to better your credit union’s operations and network. We have compiled three of our most popular whitepapers that explore the most pressing topics credit unions face today.

Jul 10, 2023 | cuinsight.com | Tim Klatt |La Macchia Group

Throughout their history, credit unions have excelled in providing personalized, relationship-based services within their local brick and mortar locations. As society has adopted a digital economy, these same credit unions have continued to meet the member where they are by providing online banking services. In adding these technology-based channels, some credit unions have inadvertently lost personal touch.