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1 month ago | 
cuinsight.com | Tansley Stearns |Jackie Brown |Robbie Young |Joy Smith-Durant
Community Financial Credit Union Tansley Stearns is the president & ceo at Community Financial Credit Union. “No” is not a word in Tansley’s vocabulary.
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2 months ago | 
cuinsight.com | Randall Smith |Tansley Stearns
Welcome to episode 202 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei. This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more.
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Jan 16, 2025 | 
cuinsight.com | Tansley Stearns |Judy Hoberman |Susan Toalson McGinty |Susanne Biro
As the first month of 2025 takes shape, most credit unions have spent significant time formulating a definition of success. As an industry, we have no shortage of metrics, most of which are financially grounded. The balanced scorecard for most credit unions includes some measure of member experience, a set of growth targets (e.g., deposits, loans, membership), return on assets, capital, and potentially an expense control measure.
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Aug 14, 2024 | 
cuinsight.com | Tansley Stearns
As parents, one of our biggest goals is to ensure that our daughter MacKenzie grows up to be a brave human. Her father, Scott, identified bravery as foundational. Reflecting on her summer, I can see his influence and her bravery coming to life. As a 13-year-old, she spent a week at Avid4Adventure hiking and camping with a group of other rising eighth graders, without her cell phone, without any friends, and as the only female camper. She went to two track camps and a lacrosse camp.
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Aug 12, 2024 | 
cuinsight.com | Tansley Stearns
Most who know me well have seen my commitment to if not obsession with, planning. Benjamin Franklin’s quote, “If you fail to plan, you are planning to fail,” inspires my approach to life. For me, planning supports a structure for my journey, and it brings me joy! I very much relish the anticipation of looking forward to what lies ahead. This highlights the irony of how little planning I did in relation to having children. I simply did not think about it.
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May 9, 2024 | 
cuinsight.com | John Pettit |John Pesh |Marla Pieton |Tansley Stearns
Regular listeners know that a pet peeve of mine is how poorly most credit unions market. And then I discovered Bo McDonald, founder and CEO of Your Marketing Co. where the focus is on marketing for small credit unions. That’s right: small as in under $400 million in assets. In most cases, McDonald’s company acts as a kind of in-house marketing department because the institutions he serves often have few if any internal marketing staff.
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May 9, 2024 | 
cuinsight.com | John Pettit |John Pesh |Marla Pieton |Tansley Stearns
On the eve of MeridianLink®LIVE! in Nashville, our Executive Summit gathered a record number of industry executives, innovators, and experts for an afternoon and evening of insightful dialogue, peer connection, and indulgence in exquisite bourbon. With over 100 registrations, representing a staggering $330 billion in AUM and a combined loan portfolio of over $235 billion, this year’s summit included an unparalleled peer group for engaging in industry-shaping discussions.
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May 9, 2024 | 
cuinsight.com | John Pettit |John Pesh |Marla Pieton |Tansley Stearns
America’s Credit Unions President/CEO Jim Nussle stressed credit unions’ support of a strong national data security and privacy standard in a letter to the Senate Commerce Committee Subcommittee on Consumer Protection, Product Safety, and Data Security Wednesday. “Since 2005, there have been more than 18,000 data breaches exposing billions of consumer records,” Nussle highlighted.
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May 9, 2024 | 
cuinsight.com | John Pettit |John Pesh |Marla Pieton |Tansley Stearns
We’re coming up on the 30th anniversary of the movie Little Giants (I suddenly feel really old). This classic family sports comedy is super ridiculous (and honestly it’s not the greatest football movie ever, that’s Remember the Titans) but it can teach us a few valuable lessons about teamwork…Inclusion: Despite their differences in size (mostly small), skill (mostly none), and experience (absolutely none), the team learns to work together and includes anyone who wants to play.
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May 9, 2024 | 
cuinsight.com | John Pesh |Marla Pieton |Tansley Stearns |Amanda Reed
The legacy organizations that are thriving in the Experience Age are those that have mastered strategic pivots. From reengineering conventional products to reconfiguring entire business models, the changes these winners are making are all in the name of relevancy with stakeholders. For credit unions, two stakeholder groups receive the lion’s share of attention when strategists are shooting for relevancy: members and employees.
