Lee Cockerell

Oct 30, 2023 | thecxlead.com | Craig Borowski |Tony Hsieh |Lee Cockerell |Theodore Kinni

Diving deep into customer service books has been a game-changer for me. Each case study and lesson has not only enriched my knowledge but also influenced real-world practices, pushing our team members towards proactive and excellent customer service. Every business owner understands the value of a satisfied customer and the cost of no service or unresolved customer complaints.