Articles

  • 1 month ago | audible.com.au | Mel Robbins |Tony Hsieh |Eckhart Tolle |Sarah J. Maas

    Kidnapping plots, arson, jewel heists, attempted murder–just another day in Paradise...Valley, Arizona. In this wild, genre-bending audio documentary, New York Times best-selling author and Pulitzer Prize-winning investigative reporter Ronan Farrow dives deep into the strange and storied life of high-society socialite and former Miss Arizona Celia (Cece) Doane. As a well-to-do ex-beauty queen in the 1970s, Cece had no trouble attracting husbands.

  • Jun 23, 2024 | steemit.com | Tony Hsieh

    Tony Hsieh, former CEO of Zappos, recounts his remarkable entrepreneurial journey in Delivering Happiness. Spanning his humble beginnings as a young Harvard grad to founding LinkExchange and eventually joining Zappos, Hsieh imparts profound lessons about life, happiness, and business. Central to Hsieh's philosophy is the notion that enduring success hinges on aligning profits, passion, and purpose—a mantra succinctly captured in the subtitle.

  • Oct 30, 2023 | thecxlead.com | Craig Borowski |Tony Hsieh |Lee Cockerell |Theodore Kinni

    Diving deep into customer service books has been a game-changer for me. Each case study and lesson has not only enriched my knowledge but also influenced real-world practices, pushing our team members towards proactive and excellent customer service. Every business owner understands the value of a satisfied customer and the cost of no service or unresolved customer complaints.

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